Files showing as cached LowRes in Album but not showing on SD
511 2 2022-6-26
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Rania_r
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Greece
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After shooting some videos on my Mini 2 i saw that only the first one was saved both in SD and in the Album...the other 3 videos (all shorter than the first and with enough space left on the card) appear ONLY as cached low res previews on the app. They are nowhere to be found in the SD. Furthermore.... they appear in the app 3-4 times (like duplicate videos..they appear multiple times...) and 2of them appear as 0:00 but you can actually play them.... they are 04:48 long... (see attachment)
Has anybody had similar experience or can think of anything that mighthave caused this??
Shooting again a few hours later a test video....it is as if this never happened.....
1_2022-06-26-21-12-20-781_dji.go.png
2022-6-26
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DJI Stephen
DJI team
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Hello there Rania_r. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to isolate the issue? Thank you.
2022-6-26
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Rania_r
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Greece
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Thank you for your reply! I use a XIAOMI Redmi Note 8 Pro at the moment
2022-6-27
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