Flight Data not showing up on phone app
4591 9 2022-6-29
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SimonCW18
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Flight distance : 389577 ft
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Hello,

My flight logs are no long updating on my iPhone DJI Fly app, but the funny thing is they are all there on my M3 RC and yes it the same account.

Anyone know how to fix it? 346AF4F1-130C-4D46-9750-394CF87B1948.jpeg

Thanks!

2022-6-29
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SimonCW18
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Figured it out now, RC was not connected to WIFI after latest update.
2022-6-29
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kazcow
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yes if you want your flights to sync - you have to enable Wi-Fi after each flight. The Mini 3 RC switch off Wi-Fi upon takeoff.  (which is slightly stupid as there is no way to "manually" download maps unless you zoom in forcing it to get stored in cache - but we have no idea what the lifetime of the cache is)
2022-6-29
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Goggles Pisano
Second Officer
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kazcow Posted at 6-29 11:33
yes if you want your flights to sync - you have to enable Wi-Fi after each flight. The Mini 3 RC switch off Wi-Fi upon takeoff.  (which is slightly stupid as there is no way to "manually" download maps unless you zoom in forcing it to get stored in cache - but we have no idea what the lifetime of the cache is)

Went for flight yesterday and had to turn on Wi-fi mid flight  cause map was not complete. Pain in ass..
2022-6-29
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DJI Stephen
DJI team
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Hello there SimonCW18. I am sorry for the trouble this has caused before and it is great to know that you were able to solve the issue and for sharing the solution that you have done to fix the issue? Thank you and keep flying.
2022-6-29
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Carl Rosenthal
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Flight distance : 87579 ft
United States
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Hello, sorry to make this post become active again, but I am having the same issues, but kind of different.

Previous flights from a couple of days ago are showing up on my DJI Fly on my phone, but none on my DJI RC (Yes, same account).
Flights from yesterday are nowhere to be found. Today, I powered on my RC and Mini 3 Pro, in hopes that yesterdays flights upload. Still, no flights on the RC, and no new flights on my phone.

Anyone having the same issues?
2022-8-16
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Goggles Pisano
Second Officer
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Carl Rosenthal Posted at 8-16 13:27
Hello, sorry to make this post become active again, but I am having the same issues, but kind of different.

Previous flights from a couple of days ago are showing up on my DJI Fly on my phone, but none on my DJI RC (Yes, same account).

Make sure you have wi-fi on and automatically upload flight records checked on RC 1st
If that does not work.
Try clearing flight records cache files on RC
Go to profile then settings then storage then under RC internal storage go to clear aircraft flight records cache.  They will re-populate from dji website when you are done.
2022-8-16
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Carl Rosenthal
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Goggles Pisano Posted at 8-16 13:58
Make sure you have wi-fi on and automatically upload flight records checked on RC 1st
If that does not work.
Try clearing flight records cache files on RC

Ok. I have Wi-Fi and upload both on. I have yet to clear any cache files.
If I do that, I will not loose any flights, right?
2022-8-16
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Goggles Pisano
Second Officer
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Carl Rosenthal Posted at 8-16 15:19
Ok. I have Wi-Fi and upload both on. I have yet to clear any cache files.
If I do that, I will not loose any flights, right?

If they are backed up to dji server you should not lose any flights. They will reload after you clear cache...If they are showing up on your phone app they should be backed up ....
2022-8-16
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Carl Rosenthal
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Flight distance : 87579 ft
United States
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Goggles Pisano Posted at 8-16 15:53
If they are backed up to dji server you should not lose any flights. They will reload after you clear cache...If they are showing up on your phone app they should be backed up ....

Oh yeah, did not think about that. I will try that soon. Thank you for your help!
2022-8-17
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