Morning all, anyone know best was to contact someone in authority at DJI ?   Tried usual support channels and not getting far


Thanks in advance

Hi, there. Sorry for your inconvenience. May we know is there anything we can help with? Besides, may we know which way you contact us before? We will make further checks. Thank you.

Hi thanks for replying . I have a live case and case number which seems to be going nowhere fast.
I get lots of email contact but going round in circles.
I just tried twitter contact too and now on here.
Very frustrating

djiuser_wgupliCky4m6 Posted at 7-2 02:58
Hi thanks for replying . I have a live case and case number which seems to be going nowhere fast.
I get lots of email contact but going round in circles.
I just tried twitter contact too and now on here.

We understand your concerns very well. We are sorry for the unpleasant experience. We managed to find out your case number and noticed that our team is following up on your case. Our corresponding team will contact you regarding this issue within working hours. Hope you can wait with patience.

Best friends phone to set up my drone and now I’m trying to use my phone and bind My drone to my account. He is with me and I can’t remove his email.account .

I have a DJI se

All you need is the phone the account was set up on or the gmail to be on your phone and the remove account