Can't upgrade the Mini 3 Pro
3802 8 2022-7-2
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5u5anne
lvl.2
Flight distance : 1330712 ft
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Germany
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I bought the Mini 3 Pro + RC and followed the instruction via video on the RC.
  

- The RC could be upgraded without any problems
  
- Registration at dji.com without problems

  
The Drone has in the delivery state V01.00.0002. The first update attempt was with the RC to V01.00.0201 (Isn’t possible chose the version on RC for the drone). After several attempts, I tried to install with the Assistant 2 (Consumer Drones Series) on  Windows 11 and 10 with the individual V01.00.0201, V01.00.0150, V01.00.0100 one by one, but with the same result. Doesn’t upgrade with different error. (DJI Mini 3 Pro: Update failed (1.2.6) / Update failed: 0x027a4c.  A firmware/hardware reset didn't help’s either.
  

I saved the logfiles from the drone (all logfiles have the same errors):
  
[11:55:13.456][SecondIdf_USB0000.0014.00] GetSerialNumber failed!!! Error Code: 0xd6
  
:
  
:
  
[11:55:14.408][DJIDynamicParamTable     ] GetConfigTableAttribute failed!!! Error Code: 9
  
[11:55:14.408][DJIDynamicPushTable      ] Table: 1, Size: 46   , Hash: 11982200
  
[11:55:14.419][DJIDynamicPushTable      ] GetPushConfigTableAttribute failed!!! Error Code: 9
  
:
  
:
  
[11:55:14.622][DJIIndustrialSecurityConf] [DJIIndustrialSecurityConfig] step1 timeout!!!
  
[11:55:14.622][DJIIdentifierMgr         ] DOI Auth Failed
  
:
  
:
  
[11:58:00.672][FirmRegisterUpgrader     ] Upgrade Module: 0801  error,Error Code: 3a, Reason:  ��ǰģ��δ֪����
  
[11:58:00.672][FirmRegisterUpgrader     ] Upgrade Module: 2603  error,Error Code: 4c, Reason:  ��ǰģ��δ֪����
  
[11:58:00.672][Upgrader                 ] ======================= UPGRADE FAILURE: push upgrade failed status
  
:
  
:
  
[12:01:04.676][FirmRegisterUpgrader     ] Upgrade Module: 0801  error,Error Code: 3a, Reason:  ��ǰģ��δ֪����
  
[12:01:04.676][FirmRegisterUpgrader     ] Upgrade Module: 2603  error,Error Code: 4c, Reason:  ��ǰģ��δ֪����
  
[12:01:04.676][Upgrader                 ] ======================= UPGRADE FAILURE: push upgrade failed status
  
[12:01:04.676][Upgrader                 ] ======================= Time : 149.64 second
  
  
Logs between the errors was status ok

  
Firewall and Virusprogram off , tried with Win10 / 11, different USB-cable too

  
DJI online accepted the serialnumber and thus CareRefresh
  

Any ideas?

2022-7-2
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T-Zero
lvl.2

Brazil
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When everything probable doesn't work, I try the improbable.

I would try all this using ANOTHER PC (preferably connected to the network via cable).

1) install Assistant 2 (Consumer Drones Series) and login with your DJI credentials
2) Connect the Mini 3 PRO (preferably with a different cable) and open FILE EXPLORER to see if Win11 sees the memory cards (this normally installs appropriate drivers)
3) If there is no problem, TURN OFF THE DRONE WITHOUT DISCONNECTING THE CABLE;
4) Open Assist2.....after loaded, turn on the drone and try to update (first in the firmware scale that appears - try the latest firmware soon)
2022-7-2
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5u5anne
lvl.2
Flight distance : 1330712 ft
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Germany
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Thanks T-Zero, but it doesn't work.
I did exactly as you described, but the same error and termination at the same point.  (2 different computer , 6 different usb cable, ...)
I can see the memory card and the internal memory in the Windows Explorer

With the software DJI Assistant (Consumer Drones Series)
Transfer 100%
Updating
        21% Neustart OK
        66% Error DJI Mini Pro: Update  failed. (1-2-6) Upload Error log / V01.00.0201 / Update failed: 0x027a4c

It's failed also at 66%
and the logs as above

I'll call DJI support on Monday.
2022-7-2
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5u5anne
lvl.2
Flight distance : 1330712 ft
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Germany
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The drone has a hardware error and exchanged for a new drone.
2022-7-7
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Bigplumbs
First Officer
Flight distance : 620164 ft
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5u5anne Posted at 7-7 02:48
The drone has a hardware error and exchanged for a new drone.

I would not assume that too quickly
2022-7-7
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djiuser_5XWBvzLx87t7
New
United States
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5u5anne Posted at 7-2 06:18
Thanks T-Zero, but it doesn't work.
I did exactly as you described, but the same error and termination at the same point.  (2 different computer , 6 different usb cable, ...)
I can see the memory card and the internal memory in the Windows Explorer

Status update, please?  I too am experiencing the same problem.
2022-7-27
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fateofangel
Second Officer
Flight distance : 1397238 ft
Poland
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it seems to anticipate only with RC controller
2022-7-27
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5u5anne
lvl.2
Flight distance : 1330712 ft
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Germany
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I called DJI Support and explained the error and the log files. They told me there was nothing i can do. I should either send the drone back to the supplier or if that impossible should send the drone to DJI. I send it back and now I have a new one. This drone works from the beginning.

I got the same errors regardless of the method (RC or software DJI Assistent 2 - consumer droned series) of installation.

2022-7-31
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Bigplumbs
First Officer
Flight distance : 620164 ft
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United Kingdom
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5u5anne Posted at 7-31 08:28
I called DJI Support and explained the error and the log files. They told me there was nothing i can do. I should either send the drone back to the supplier or if that impossible should send the drone to DJI. I send it back and now I have a new one. This drone works from the beginning.

I got the same errors regardless of the method (RC or software DJI Assistent 2 - consumer droned series) of installation.

Are you saying the new replacement drone is updating OK
2022-7-31
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