One of my batteries is flashing 4 blinking lights 3 times
4701 6 2022-7-3
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philipo99
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United Kingdom
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Hi,
I bought my DJI Mini 2 with the 3 batteries back in december. I have used the drone just a few times and one of the batteries is blinking 4 lights, 3 times constantly. If I put it in the drone it saus faulty battery. I have litterally flown for around an hour? Is there a way to fix this problem?

2022-7-3
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DJI Paladin
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Flight distance : 318 ft

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Hi philipo99. Thank you for reaching DJI Forum. I'm sorry to read and to know about this issue. Could you please provide us with a video showing the issue? We'll verify and check the response and sequence of the LED indicator. Thank you.
2022-7-3
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philipo99
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United Kingdom
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DJI Paladin Posted at 7-3 08:22
Hi philipo99. Thank you for reaching DJI Forum. I'm sorry to read and to know about this issue. Could you please provide us with a video showing the issue? We'll verify and check the response and sequence of the LED indicator. Thank you.

https://photos.app.goo.gl/c3evMXMCZRDoPmAy5

Hi Please find video link above as requested. Thank you
2022-7-3
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philipo99
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United Kingdom
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DJI Paladin Posted at 7-3 08:22
Hi philipo99. Thank you for reaching DJI Forum. I'm sorry to read and to know about this issue. Could you please provide us with a video showing the issue? We'll verify and check the response and sequence of the LED indicator. Thank you.

Hi,

I should also add that it does this in any of the battery slots and also if it is the only battery in the charger. The Drone reports faulty battery. I have used the drone for just over half an hour in total since purchase.
2022-7-3
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DJI Natalia
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Hi, there. Thanks for the update. We will confirm this problem with the relevant team and will keep you updated. Please don't worry.
2022-7-4
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philipo99
lvl.1

United Kingdom
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DJI Natalia Posted at 7-4 00:11
Hi, there. Thanks for the update. We will confirm this problem with the relevant team and will keep you updated. Please don't worry.

Hi,

This is five days later, is there any update please?

Best regards,

Phil
2022-7-8
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DJI Wanda
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philipo99 Posted at 7-3 08:54
Hi,

I should also add that it does this in any of the battery slots and also if it is the only battery in the charger. The Drone reports faulty battery. I have used the drone for just over half an hour in total since purchase.

Hello, there. Sorry for the late response. If only this battery will convey the error message and shows indicator lights wherever the slot it is in. We would recommend you contact our support and create a case for you. You may contact us through this email address: support@dji.com
2022-7-8
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