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Notice of Suspension of Service and Support for Old Product Series
1507 1 7-4 02:11
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DJI Support
DJI team
Flight distance : 2408 ft
South Africa

Dear DJI Users:
Thank you for your long-term interest and support towards DJI. Subject to technological developments and changes in product usage requirements, each generation of electronic products has a fixed life cycle. To continuously provide you with premium products and service experiences, DJI regularly optimizes resource allocations to promote the development and application of new products and technologies. We hereby inform you that we will stop providing support services for the following products and their accessories starting on September 30, 2022.
Product Information:
Product Name
Production Suspension Time
Service Suspension Time
Phantom 2(2.4G)
July 2017
September 30,2022
April 2017
As of the date of service suspension, we will no longer provide you with services for these products involving product inquiries, technical support, and product maintenance. We apologize for any inconveniences this may cause.
If you are still using any of the above products, we sincerely recommend that you upgrade it to an alternative product of a new model, so that you can enjoy our more recent and improved technologies, and we can then continue to provide you with efficient service.
If you have any questions, please feel free to contact us for assistance through our online support page on DJI’s official website. Thank you for your understanding and support.
July 4, 2022

7-4 02:11
Use props
First Officer
Flight distance : 959974 ft

Suspended or rather disabled forever
7-12 06:16
Use props
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