Hello DJI

Order number 3519784202399 for my mini3pro is to be shipped 10 days ago.



Can you please provide me an update?

Hello, there. Your order will be shipped by the end of July, please don't worry.

End of July??

Can we cancel the order? I can just go to the mall here and buy it there...

I need the drone in two weeks!

DJI Natalia Posted at 7-6 04:13
Hello, there. Your order will be shipped by the end of July, please don't worry.

OK I just requested a refund. I can get one mini3 pro in less than a week. Can you please help me and refund it ASAP? thanks

djiuser_plgYDZJPmW8K Posted at 7-6 08:40
OK I just requested a refund. I can get one mini3 pro in less than a week. Can you please help me and refund it ASAP? thanks

We have forwarded your needs to our team. Besides, please note that it will take an additional 1-3 business days for us to issue a refund. Refunds will be processed using the same method that was used to make the payment. The refund process will be completed in about 7-14 business days, depending on the bank or credit card issuer. Rest assured we will process refund as soon as possible.

Hi Dji

I just received the shipment notification and also DHL message just right now.

But I have asked yesterday for the refund via dji website. If the order is actually confirm please be so kind to cancel refund and proceed with shipment.

djiuser_plgYDZJPmW8K Posted at 7-7 07:44
Hi Dji

I just received the shipment notification and also DHL message just right now.

Thanks for your update. Don't worry. We will ask our teams to check for you.

djiuser_FZwubcKOjj4n Posted at 9-18 23:55
Here the question says, where is my order it is all about shipping so we can hope that you all can see and learn what that was all about. We can hope that you all will like to collect data on essaygeeks review as these are the best ones that you can learn.

Hi, there. Sorry for your inconvenience. May we know if there is any related issue you have encountered?

DJI Natalia Posted at 7-6 04:13
Hello, there. Your order will be shipped by the end of July, please don't worry.

My order number: 0612187567091 still haven't been delivered, it has been a month.

I already started a after sales request: 0612187567091-A0

But it has been three days with no reply

fans01226caa Posted at 11-23 16:05
My order number: 0612187567091 still haven't been delivered, it has been a month.

I already started a after sales request: 0612187567091-A0

We are sorry for the inconvenience. We've replied to your post, and hope you can wait for our update patiently. https://forum.dji.com/forum.php?mod=viewthread&tid=279890