Hi guys, I just bought the new Ronin. After having turned it on, configured and connected to the mobile phone via bluetooth, I cannot do the balance test via the app because it continues to give me the instructions to mount the camera and that's it. How can this be solved?

Problems

Hello, there. Sorry for your inconvenience. May we know what is your camera and can we have a video to have a look?

https://youtube.com/shorts/Ifs1IaoXP_s?feature=share

I made a little video. I do not understand if I am wrong or something is really faulty.
I am using a lumix S5 with a 50mm.
Even when I try to connect the camera direct to the Ronin's bluetooth, it doesn't see the camera between devices.

Axel98 Posted at 7-7 23:12
https://youtube.com/shorts/Ifs1IaoXP_s?feature=share

I made a little video. I do not understand if I am wrong or something is really faulty.

Hello, there. After confirmation. The function is canceled in the Ronin app for DJI RS 3/DJI RS 3 Pro.
To perform the Balance Test, tilt the gimbal by 15°, and tap the Balance icon on the touchscreen to check the balance status of the three axes. If the status bar shows green, it indicates that the gimbal is balanced. If the status bar shows yellow, the gimbal is slightly unbalanced. The status bar shows red when the gimbal is critically unbalanced. All three axes show green for adjusted balance, yellow for slightly unbalanced corresponding axes, and red for complete unbalance.

Hello, i wanted to ask. Can i deactivate the bluetooth funktion in the DJI RS3 when i dont use it?

engramm Posted at 8-25 21:53
Hello, i wanted to ask. Can i deactivate the bluetooth funktion in the DJI RS3 when i dont use it?

Hello, there. Thanks for your inquiry. We have consulted with our teams. If you do not want to disconnect the Bluetooth function when it is idle. You can find the Bluetooth with the icon and then check the currently connected device and disconnect it manually.
The gimbal does not have a switch to turn the Bluetooth off.

Same issue, no balance test in app. Can’t find balance test in settings on gimbal screen.

A_Urquhart Posted at 9-26 13:26
Same issue, no balance test in app. Can’t find balance test in settings on gimbal screen.

  Hi, there. Sorry for your inconvenience. You may refer to the reply on 4#. Thank you.

DJI Thor Posted at 9-27 00:54
Hi, there. Sorry for your inconvenience. You may refer to the reply on 4#. Thank you.

Never mind!

A_Urquhart Posted at 10-1 13:07
Never mind!

You may keep us updated. Thank you.

So my balance status on my Rs3  show the following, I have added pictures to show my balanced gimbal
Should I have green line or dot to show uts balance
d

djiuser_0rbCjIq0V7Aq Posted at 10-9 15:32
So my balance status on my Rs3  show the following, I have added pictures to show my balanced gimbal
Should I have green line or dot to show uts balance
d

Hi, there. Sorry for your inconvenience. Could you please provide us with a related picture for our further checks?

DJI Thor Posted at 2022-9-27 00:54
Hi, there. Sorry for your inconvenience. You may refer to the reply on 4#. Thank you.

Can’t find balance test icon in settings on gimbal screen How can I find it? Thanks

fans611dd8b1 Posted at 8-18 05:55
Can’t find balance test icon in settings on gimbal screen How can I find it? Thanks

Hi there, in order to better assist, may I know which device you use？