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Factory reset Mini 3 Pro (drone)
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4249 46 7-10 05:16
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fans2e8fb7ee
lvl.2
Flight distance : 146463 ft
Canada
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Is there a way to downgrade or factory reset the drone (DJI MIni 3 Pro)'s firmware?
7-10 05:16
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fateofangel
First Officer
Flight distance : 959974 ft
Poland
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as far as i know there is not, why you want to downgrade it? Maybe there are other options for you
7-10 12:04
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fans2e8fb7ee
lvl.2
Flight distance : 146463 ft
Canada
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fateofangel Posted at 7-10 12:04
as far as i know there is not, why you want to downgrade it? Maybe there are other options for you

Last firmware update the lights on the left have stopped working, wondering if it's the firmware that did it and wished to spin this backward one update to see if it gets to working again.
7-10 12:52
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DowntownRDB
Captain
Flight distance : 525 ft
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United States
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fans2e8fb7ee Posted at 7-10 12:52
Last firmware update the lights on the left have stopped working, wondering if it's the firmware that did it and wished to spin this backward one update to see if it gets to working again.

Have you tried refreshing the firmware using DJI Assistant 2?  You could have gotten a bad download and it might just need to be refreshed.  Can't refresh via Fly App but you can using DJI Assistant 2 (Consumer Drone Series).  
7-10 17:38
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avdezign
lvl.2
Flight distance : 146463 ft
Canada
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DowntownRDB Posted at 7-10 17:38
Have you tried refreshing the firmware using DJI Assistant 2?  You could have gotten a bad download and it might just need to be refreshed.  Can't refresh via Fly App but you can using DJI Assistant 2 (Consumer Drone Series).

The one I have is the DJI RC and it only runs the Fly app
Contacted and Getting a return box number tomorrow from DJI.  THe unit is going back.
7-10 18:00
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DowntownRDB
Captain
Flight distance : 525 ft
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United States
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avdezign Posted at 7-10 18:00
The one I have is the DJI RC and it only runs the Fly app
Contacted and Getting a return box number tomorrow from DJI.  THe unit is going back.

The DJI Assistant 2 is software that runs on your PC and can be used to update the firmware on both the Mini 3 Pro and the RC.  

However, no problem as you are sending it back.  Hopefully, you will get a quick turnaround.  
7-10 19:07
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TomKatt
Second Officer
Flight distance : 115184 ft
United States
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Since DJI locked out the ability to downgrade the Mini 2 back in March, I suspect the Mini 3 is locked from the factory.
8-5 07:57
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djiuser_7TNeiFILr6NO
New

Switzerland
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my factory RC command was ok I did the update it stopped showing several options like changing the language etc that I should do it has two days of use
8-13 08:00
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djiuser_mLfCWGJgcK6V
lvl.2
Flight distance : 167605 ft
Italy
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After installing last update with dji assistant 2 my drone is dead ....error code 30064 unable to take off. Tried several times to refresh the firmware without any good results. Talking with dji services they told me to open a repair ticket and send to them. So frustrating because have 54 days and 106 flights active.
9-4 04:41
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TruckerT
lvl.2
Flight distance : 120663 ft
United Kingdom
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I think the error code (30064 unable to take off) has happened to a lot off people over the last 2 days, think there is an issue at DJI's end.
My Mini 3 Pro is only 10 days old and flown less than 20 times (no crashes) looks like AMazon will be refunding me if not resolved very quickly.
9-4 11:27
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TruckerT
lvl.2
Flight distance : 120663 ft
United Kingdom
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Ok so spoke to DJI Tech Support and am returning Mini 3 to Amazon and will buy another as he said that would be the quickest way as the drone is under 15 days old.
UPS will collect it tomorrow and once refund goes into my Amazon account I shall buy another one, then I have to go through DJI customer services to transfer my Care refresh, should be getting some sort of freebie due to all the hassle.  
9-5 01:57
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rws53
lvl.2
Flight distance : 18307 ft
United States
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  can not fly 30064 error...on 9/12/2022 I checked with my Mini 3 controller for a firmware update and there was one 01.00.0310 ...installed it and can fly again
9-13 04:12
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DJI Thor
Administrator
Flight distance : 13602 ft
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TruckerT Posted at 9-5 01:57
Ok so spoke to DJI Tech Support and am returning Mini 3 to Amazon and will buy another as he said that would be the quickest way as the drone is under 15 days old.
UPS will collect it tomorrow and once refund goes into my Amazon account I shall buy another one, then I have to go through DJI customer services to transfer my Care refresh, should be getting some sort of freebie due to all the hassle.

Hi, there. We are greatly sorry to hear about that. We manage to find out your related number via your DJI  account. We will make further checks with our team. Sorry again for any inconvenience caused. We will keep learning and improving to reduce such situations. Should you have any inquiries during use, please feel free to contact us.
9-13 19:26
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DJI Thor
Administrator
Flight distance : 13602 ft
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rws53 Posted at 9-13 04:12
can not fly 30064 error...on 9/12/2022 I checked with my Mini 3 controller for a firmware update and there was one 01.00.0310 ...installed it and can fly again

Glad to know that your issue has been addressed. Should you have any further inquiries, please feel free to contact us.
9-13 19:27
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dsza
lvl.1
Flight distance : 1506 ft
Brazil
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rws53 Posted at 9-13 04:12
can not fly 30064 error...on 9/12/2022 I checked with my Mini 3 controller for a firmware update and there was one 01.00.0310 ...installed it and can fly again

Hello. I have upgraded my mini 3 to 01.00.0300, and I'm having same error (30064)... So, How have you gotten this version 01.00.0310? did it appear automatically?

Regards.
9-17 11:10
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Frank377
lvl.2
Flight distance : 266 ft
United States
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I have upgraded my mini 3 to 01.00.0300, and I'm having same error (30064)... So, How have you gotten this version 01.00.0310.
9-17 16:13
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Frank377
lvl.2
Flight distance : 266 ft
United States
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loaded  I have upgraded my mini 3 to 01.00.0300, and I'm having same error (30064)... So, How have you gotten this version 01.00.0310
9-17 16:13
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djiuser_m09kA2fVCAA8
lvl.1
Flight distance : 150400 ft
Spain
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loaded  I have upgraded my mini 3 to 01.00.0300, and I'm having same error (30064)... So, How have you gotten this version 01.00.0310
9-19 11:40
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kaitokid535
First Officer
Flight distance : 1123373 ft
Philippines
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djiuser_m09kA2fVCAA8 Posted at 9-19 11:40
loaded  I have upgraded my mini 3 to 01.00.0300, and I'm having same error (30064)... So, How have you gotten this version 01.00.0310

You can directly PM one of the DJI admins here in the forum and give them your DJI account email, they will enable the beta firmware (01.00.0310) and it will appear as a new firmware update in your DJI fly app.
9-19 14:22
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djiuser_m09kA2fVCAA8
lvl.1
Flight distance : 150400 ft
Spain
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ok, i sent it

many thanks
9-20 08:38
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djiuser_m09kA2fVCAA8
lvl.1
Flight distance : 150400 ft
Spain
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Yes, it works fine now!
9-22 04:03
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djiuser_DGx5beBNiJf5
lvl.1
Germany
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DJI Thor Posted at 9-13 19:27
Glad to know that your issue has been addressed. Should you have any further inquiries, please feel free to contact us.

Hi Mr. admin. Can you please enable the beta firmware 310 for our DJI M3P as well? I just updated the drone to 300 and now the drone won't take off anymore.
We are currently in vacation and need the new version asap. PLEASE
9-28 07:49
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DJI Thor
Administrator
Flight distance : 13602 ft
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djiuser_DGx5beBNiJf5 Posted at 9-28 07:49
Hi Mr. admin. Can you please enable the beta firmware 310 for our DJI M3P as well? I just updated the drone to 300 and now the drone won't take off anymore.
We are currently in vacation and need the new version asap. PLEASE

Hi, there. If you have the same 30064 error after updating the firmware, we will ask our team to send it to you. Please rest assured.
9-28 20:09
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ChristineLietz
lvl.1
United Kingdom
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DJI Thor Posted at 9-28 20:09
Hi, there. If you have the same 30064 error after updating the firmware, we will ask our team to send it to you. Please rest assured.

Hi Thor,
many thanks, firmware received and updated. We are able to fly again! many thanks
9-29 02:16
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hpstr
lvl.1
United States
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DJI Thor Posted at 9-28 20:09
Hi, there. If you have the same 30064 error after updating the firmware, we will ask our team to send it to you. Please rest assured.

please can you forward to me lksgriep@gmail.com im having same error
9-29 19:00
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DougKauto
lvl.1

United States
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Please send beta version to user ctsvracingalan@gmail.com
Stuck with code 30064 after update through Assistant
9-29 21:43
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DJI Thor
Administrator
Flight distance : 13602 ft
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DougKauto Posted at 9-29 21:43
Please send beta version to user  
Stuck with code 30064 after update through Assistant

Hi, there. Sorry for your inconvenience. We have asked our team to send you the firmware. You may have a check. Thank you.
9-30 01:43
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DJI Thor
Administrator
Flight distance : 13602 ft
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hpstr Posted at 9-29 19:00
please can you forward to me  im having same error

Hi, there. Sorry for your inconvenience. We have asked our team to send you the firmware. You may have a check. Thank you.
9-30 01:43
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DJI Thor
Administrator
Flight distance : 13602 ft
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ChristineLietz Posted at 9-29 02:16
Hi Thor,
many thanks, firmware received and updated. We are able to fly again! many thanks

Glad to know that. Should you have any further inquiries, please feel free to contact us.
9-30 01:48
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Arno2301
lvl.1
Flight distance : 6444 ft
France
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Please send beta version to user arno230181@gmail.com
Stuck with code 30064 after update through Assistant
9-30 23:55
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djiuser_XWPi76wmIspp
New
Romania
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Hello, admin!
I've updated the firmware to V01. 00.0300 on my new dji mini 3 pro and now I can't take off anymore(code 30064)

May I please have the fix on qballs2000@gmail.com?
10-2 00:34
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SSerg
lvl.2
Russia
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Please send beta version to user seo-serg@mail.ru
code 30064 after update through Assistant
10-2 07:19
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keandes
lvl.2
Flight distance : 1611 ft
Philippines
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Gud am DJI Admin DJI Thor. I have upgraded my mini 3 to 01.00.0300, and I'm having same error (30064)... So, How have you gotten this version 01.00.0310? and be pushed/ sent to my dji email account keandesmarketing555@gmail.com
Thanks
10-2 21:20
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EAGLE-i
lvl.1
Flight distance : 13002 ft
India
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Plz do drop me beta version I am unable to fly ..

gopalakrishnan.a16@gmail.com
10-3 10:41
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djiuser_XLdf66a4CqFB
lvl.1
Flight distance : 13517 ft
France
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Hi,

I’ve same bug with 30064 on my DJI mini 3 pro

Can u send the firmware plz ?
Romain.anastay@gmail.com

Thx u
10-4 09:20
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Donat
lvl.1
Flight distance : 608084 ft
Germany
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help I need the Firmware 310 for my MINI 3  donat@ahle-online.de
Code 30064
Code 180059
10-6 09:50
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djiuser_xwpR7ZHZ1HwD
lvl.1
Flight distance : 28150 ft

Poland
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I have the same error after installing DJI Assistant 2 and connecting the drone (mini 3 pro) to pc Unable To Take Off (30064)
can someone send me a beta version
konrad.smorolli.2@gmail.com
10-7 13:34
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Steen Bentzen
lvl.1
Flight distance : 197812 ft
Denmark
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I have the same problem with my mini 3 pro. Can you please send the new firmware so I can fly again.

steen.bentzen@outlook.dk

Thanks
10-10 03:43
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H4k4nn
lvl.1

Turkey
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I have same problem

H4k4nn[at]gmail[dot] com
10-10 09:40
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djiuser_r0nplSh0marE
New

Germany
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I’ve same bug with 30064 on my new DJI mini 3 pro

Can u send the firmware plz ?
kleineronliner@googlemail.com

Thx u
10-10 11:34
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