I recently had my mini 2 replaced and took it for my first flight yesterday and I noticed something I didn't before.  The battery that was in the drone when I crashed it is damaged.  Is it possible to have that replaced as part of the refresh drone I received.  If I noticed the damage I would have included that when I sent it in.

you have sent the drone without any battery? or you sent set with another one which were not crashed?

fateofangel Posted at 7-10 12:22
you have sent the drone without any battery? or you sent set with another one which were not crashed?

I sent the drone without the battery because I didn’t notice is was cracked.   The drone was replaced and when I went to fly it the first time yesterday I noticed it was cracked because it wouldn’t fit in the drone properly.  It was my mistake  I was just so heartbroken over the drone the battery wasn’t even considered.  

Hi there, sorry for the issue. You can send the battery in and we will help with this case, please start an online repair case on our official website, https://repair.dji.com/repair/process/accident and please continue with the repair option. Please let me know if you have started the case. If the battery is severely damaged, please take some pictures for the battery and serial number of the battery, send the pictures to our support via email at https://www.dji.com/hu/support?site=brandsite&from=nav for further assistance.