djiuser_J7tW0zMUsqzd
 lvl.1
Mexico
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DJI Tony Posted at 3-1 22:23
Hi there. Thanks for reaching out, and apologies for the inconvenience. May ask if this prompt appears when you are in Sport mode and the control sticks are pushed full throttle? If yes, please note that a warning will appear stating “Battery overcurrent. Maintain smooth flight and check if aircraft is overloaded” if the battery output power is relatively high. In this case, the aircraft may be overloaded or may fly with the control stick pushed fully in Sport mode for a long time. If it is confirmed that there is no extra load, please gently push the control stick of the remote controller and the warning will disappear. If this is not the case, please provide us with more details. Thank you, and have a nice day.
Hi there.
I have a relatively brand new mini 3 pro.
I purchased the plus battery to allow me to have longer flight times.
I also have three of the normal batteries.
I have only done three flights so far with my new plus battery.
I have received the "over current warning" on each flight.
Further frustration ,I just spent 30+ min on the phone with DJI support speaking with someone who did not have English as a first language. I kept trying to ask the question as to why this was occurring, when with the same weather/day I didn't get the error with the normal battery. She seemed unable to understand, comprehend, break from her script.
I wanted to speak with a tech.
Why sell a battery, if it is in fact too heavy for the drone to handle in all flight modes?
PLEASE don't reply from your script! "Hi there. Thanks for reaching out, and apologies for the inconvenience. "
This battery has turned out to be a waste of my $$ as I can't rely on getting the shot in sport mode, but I can with the normal battery. |
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