Hello

I read some where that you can buy DJI refresh care after 48 hours, is this sill the case and if so am I able to buy this cover for my mini 3

Thanks

Hi, Razbo21. Thank you for reaching DJI Forum. Please be advised the DJI Care Refresh can only be bound to a product meeting the following criteria:
1. Brand new and un-activated;
2. Aircraft or gimbal activated within the last 48 hours
3. Aircraft approved via video verification

If the unit was activated beyond the 48-hour window. You will be needing to forward a request to our corresponding DJI Care team regarding the concern. For further assistance, you may kindly send an email to djicare@dji.com or you may kindly undergo the video verification. You may kindly visit this link for better visualization: https://service.dji.com/djicare/customerupload Thank you.

I just uploaded a video

I just uploaded a video

djiuser_StEIK4gTix2O Posted at 12-6 13:09
I just uploaded a video

Hi there, if you've uploaded the verification video, our Care team will have a check and send you an email. Please wait for the email update.

DJI Diana Posted at 2022-7-13 15:08
Hi, Razbo21. Thank you for reaching DJI Forum. Please be advised the DJI Care Refresh can only be bound to a product meeting the following criteria:
1. Brand new and un-activated;
2. Aircraft or gimbal activated within the last 48 hours

Hi. I just purchased DJI mini 3 and wanted to purchase care refresh. How do i use my phone to live screen recoding on an andriod phone. What app do i need?

djiuser_QEHHdocL9qkd Posted at 4-26 06:49
Hi. I just purchased DJI mini 3 and wanted to purchase care refresh. How do i use my phone to live screen recoding on an andriod phone. What app do i need?

If your drone is brand new and unactivated or activated within the last 48 hours, you can purchase DJI Care Refresh through this link. https://store.dji.com/product/dj ... i-mini-3?vid=128271
If your aircraft has been activated for more than 48 hours, you can apply for video verification and check the sample video through this link. https://repair.dji.com/en/djicare/customerupload
As for how to screen record on your mobile device, we recommend you contact the corresponding mobile device customer service for detailed instructions.