fans8d5e4739
lvl.1
United States
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DJI Stephen Posted at 7-13 20:52
Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to uninstall and reinstall the DJI Mimo application on your mobile device from this DJI Link ( https://www.dji.com/dji-action-2/downloads ) to see if the issue will still persist? In addition, kindly please save all important information photos and videos before uninstalling the DJI Mimo application on your mobile device for you not to loose these files. If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.
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Yes, I tried with my Pixel 4, uninstalled and reinstalled, and then tried with a different phone, original Pixel. Some rebooting in there as well of both phones and Action 2. |
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