Cant pair aircraft to controller
557 8 2022-7-14
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simkohovno
lvl.1

Czechia
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when I try to pair the remote with the drone it only connects for about 5 seconds and then disconnects and flashes yellow quickly, according to the manual the remote control signal is lost. The remote is a fully charged drone with a battery too so I don't know what it could be. I can't download the firmware and the flysafe update either due to not being able to connect the aircraft. any tips are appreciated. Mobile: Iphone 12Mini



2022-7-14
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Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
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United Kingdom
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Can you post a video of what you are seeing somewhere then post a link to that video here?
Please described PRECISELY what steps you are taking to pair the drone and controller?
2022-7-14
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simkohovno
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Czechia
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Sean-bumble-bee Posted at 7-14 07:42
Can you post a video of what you are seeing somewhere then post a link to that video here?
Please described PRECISELY what steps you are taking to pair the drone and controller?

first I open the drone's wings and short press and then hold the button until it beeps. then I do the same on the controller, short press and then hold the button until it beeps and then connect the mobile phone and wait for the drone to pair with the app
2022-7-14
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Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
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United Kingdom
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Have a look at

and watch it the whole way through.
If they still won't link remove the memory card from the drone and try again. I also think there is some other very simple thing that blocks the pairing but I can not remember what it is.
2022-7-14
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please try to download the DJI Assistant 2 software and please update/refresh the firmware for both aircraft and RC then perform the linking process and check if the issue persists. You may download the said software using the link below. Please keep us posted. Thank you.
2022-7-14
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simkohovno
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Czechia
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Sean-bumble-bee Posted at 7-14 12:53
Have a look at
https://www.youtube.com/watch?v=L_EC61fzeUc
and watch it the whole way through.

thanks it connects  i can record and take a photo but cant fly. some tips?
2022-7-15
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Sean-bumble-bee
Core User of DJI
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simkohovno Posted at 7-15 01:47
thanks it connects  i can record and take a photo but cant fly. some tips?

Are you trying to fly indoors?
2022-7-15
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fateofangel
Second Officer
Flight distance : 1397238 ft
Poland
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what color are the led signals?
Start the propellers like that

or auto start from the app
2022-7-15
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djiuser_nQGGaQQ4eHin
lvl.1

Morocco
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same problem
2022-7-28
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