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Battery Warranty Question..
753 2 2015-8-4
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TyroneMTurner
lvl.2

United States
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So if my Phantom crashes due to a issue covered under warranty and you can't send back your battery if it's swollen or punctured during the crash.. How do they replace your battery..
2015-8-4
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jimcloud74
Second Officer
Flight distance : 1298317 ft
United States
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They don't.......
2015-8-4
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aburkefl
First Officer
Flight distance : 78612 ft
United States
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DJI's Autumn (she is a regular here on the forum and works for DJI) stated one day that the batteries were warrantied for only 90 days. Someone else found something published by DJI that said the batteries were warrantied for 180 days. I can't find that source at the moment - maybe in the manual?

It would seem logical that if it could be proven your crash was warranty related that the battery could be replaced as well. However, I don't work for DJI - not sure what they consider logical!
2015-8-5
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