Wolfman
Second Officer
Flight distance : 405659 ft
Australia
Offline
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unfortunately Jim, the dealer is the meat in the sandwich. DJI have stated that a complete refund is out of the question. Even in Oz with our consumer laws, DJI do not give 2 hoots!
I got mine Feb 13th and had uncontrolled flyaway March 11th.....sen to DJI for repair even though there was not much left of it after hitting a tree at full power
Repaired under warranty and returned May 29th........ and then got GPS failure June 30. DJI said send back for further repair.
Have had the inspire 8 weeks out of 6 months now!
DJI will not authorise fix here and want bird sent back for repair.........EE hobbies who is the importer don't want to return to DJI as they get stuck with the freight charges that DJI apparently do not reimburse and they dont want to be out of pocket. I have a good relationship with the place of purchase but they won't refund as they will lose out too.
This leaves me in the middle of this nightmare with my stuffed inspire waiting for someone to blink first.
Great machine though for the 8 weeks I have enjoyed it.....just wish I had got one that didn't have all the issues.
Thanks for the headache DJI, PLEASE get your shit together and back your product when things fail! |
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