Zenmuse H3-3D gimbal no motors after update
1584 1 2015-8-4
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jakesteam1953
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United States
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I have searched and tried all the fixes that people have posted about the Zenmuse H3-3D gimbal not working after firmware update update.   My phantom 2 which has work flawless is sitting here with a gimbal that will not power up after the latest firmware update.   Why would Dji not have some warning to their customers,  or by now a fix that will work to get things back operational.    I am so disappointed with Dji and not sure where to turn.   I know tomorrow when I talk to tec support it will be send it in,   contact your dealer,  and bottom line I will be left for weeks or months without a working Phantom.    This is not my fault and they should expedite a unit.   

If anyone has another solution please let me know.   I have don't the gimbal reset but after 10 try's it still is powerless at the motors.

DISSAPOINTED     
2015-8-4
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DJI Candice
lvl.4

Hong Kong
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Hi , did you do the gimbal reset with the method below?

云台RESET.jpg
please try to reset your Zenmuse as followed:
1. jumper the 2 dots in the picture below using tweezers.
2. power on phantom
3. remove tweezers when you see red and yellow LED on together.
4. connect to assistant software to re-upgrade.
If still no success, I would suggest your send it in for repair. Sorry for the inconvenience caused.




2015-8-5
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