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Mavic air removed from account?
422 6 7-16 04:04
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AMZN_Adanorth
lvl.2
Flight distance : 1239462 ft
South Africa
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I had a mavic air that at the end of last year did a fly away and and now it appears as it appears as if it has done the exact same on my DJI go 4 app. Why would my lost drine be removed from my account? I did not remove it? I am wanting to go ponder around the botanical gardens where it went misding byt now i cannot get its last position. Please assist
7-16 04:04
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi, there. Sorry for your inconvenience. Just to double-check, may we know if the account you logged in now is the same as your activation account? You may provide us with a related screenshot for our further checks.
7-16 04:09
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AMZN_Adanorth
lvl.2
Flight distance : 1239462 ft
South Africa
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I installed the app on my Samsung phone, I would not expect that to be an issue as both my other drones flight logs are all there.
7-16 04:20
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AMZN_Adanorth
lvl.2
Flight distance : 1239462 ft
South Africa
Offline

7-16 04:22
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AMZN_Adanorth
lvl.2
Flight distance : 1239462 ft
South Africa
Offline

7-16 04:22
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AMZN_Adanorth
lvl.2
Flight distance : 1239462 ft
South Africa
Offline

7-16 04:23
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline


Thanks for your reply. Could you please provide us with your activation account via PM for our further check? Thank you.
7-17 03:55
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