Dji mimo e om5 ancora non compatible con samsung
943 2 2022-7-17
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djiuser_0FZl16O0LTlh
lvl.1
Italy
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Hi dji, sorry this post of complaint.
I bought the osmo mobile 5 stabilizer, and at the time I had the samsung s21 ultra, now I switched to s22 ultra.
It is never possible that a company like dji is not able to create software compatible with s22 ultra that has a respectable camera compartment.
At this point I have to ask the question, do you have any agreements with apple?
I know I could work around the problem by using the smartphone's native camera, but it doesn't seem right to lose all the functions of the dji mimo software
2022-7-17
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DJI Stephen
DJI team
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please rest assure that our DJI R&D Team are continuously testing multiple mobile devices to be added on the list of recommended mobile device for the DJI OM 5 and for the DJI Mimo application in the future. Again, I am sorry and thank you.
2022-7-17
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djiuser_bTNMGajOLKzy
New

Turkey
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Hi, I had the same problem with Samsung S22 Ultra but contacted the live customer service and they solved the problem. I recommend you to do that.
2022-8-13
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