Hello!

I have the privilege to have the first DJI Transmission unit in Poland (Europe). When I turn on the transmitter, the screen says: "Device not activated. Use computer to activate device via DJI Assistant 2"

So I did - DJI Assistant 2 is installed, I plug the unit into computer. The app can see "DJI Transmission" , I press the button, there's another information "Please update your device to the latest firmware before activation". I press "Update now" and we land into the update page. And the final information IN RED is "Cannot load Firmware List. Retry"

After pressing Refresh, it's the same. I attach print screens.

Dear DJI Support Team, What can I do?
Second issue: after inserting the MicroSD card, recording is still impossible. No matter how i format the microSD, it's still not working.

Third issue: we would need the 3G-SDI Output Port - when will this be availible to purchase?

Fourth issue: we would need the high-gain antennas - when will this be availible to purchase (in Europe)?

Hi, i have exactly  the same issues here from Italy. Unable to work at the moment.

I just got the device and it’s even not recognised by the DJI assistent app. When installing the app on my Mac it says I should install the Horndis app for android. But the installation fails. I even don’t understand why I should install it. Is the Transmission based on android? Is it a Mac OS only problem?

sorry  i cant help you with this problem