Mini 3 pro not landing!
1424 4 2022-7-18
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djiuser_S47aDWG1io56
lvl.2

Canada
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Hi guys,
I have a few concerns and don't know if it's the drone or the Rc controller.

1- I flew earlier today and when the drone was returning home because of the battery, i let him fly for a few second then cancelled and did it manually. The decend was so slowwww i switched to sport mode. When he was about 16 feets it didn't want to decend anymore! it's the second time i'm having this problem. The first time the drone felt on a tree. The RC controller is up to date with the new firmware and so the drone.

2- When i use quick shot it stops after 2 sec,  saying Obstacles detected.. yesterday i tried the circle and i was at 160feets..but keeps stopping saying Obstacles detected!
My friend tried at the same height with his Mavic Air and no problems!

I calibrated the Compass and the IMU

I use SanDisk Extreme Pro 64GB



Aircraft firmware : 01.00.0201
RC Firmware: 01.01.0100
App version : 1.6.9
Flysafe database: 01.00.01.27

Any ideas?
Thank you!

2022-7-18
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DJI Paladin
Administrator
Flight distance : 318 ft

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Thank you for reaching out and we're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding.
2022-7-18
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djiuser_S47aDWG1io56
lvl.2

Canada
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DJI Paladin Posted at 7-18 17:27
Thank you for reaching out and we're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding.

Thank you!
I will open a ticket ticket at https://www.dji.com/support
2022-7-19
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DJI Paladin
Administrator
Flight distance : 318 ft

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djiuser_S47aDWG1io56 Posted at 7-19 02:31
Thank you!
I will open a ticket ticket at https://www.dji.com/support

You're welcome. Thank you also for your kind and understanding. Cheers!
2022-7-22
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djiuser_aaWVUqWuSqo3
New

New Zealand
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My Dji mini 3 was not landing, it was over the floor around 4inch for 10 minutes. But it didn’t want to land.
2022-10-22
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