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Fedorovic
lvl.2
Flight distance : 2451 ft
Belgium
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Hi,
I want to update my MINI 3 PRO but the controller report: "Network connection required" before my controller always automatic detect my home WIFI connection.
how can I find my home network connection at the controller?

Many thanks.
2022-7-20
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DowntownRDB
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Scroll from top down on main screen.  You'll then see below screen.  Click on #2 Settings and it will take you to where you can click on network connections.

RC.jpg
2022-7-20
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Fedorovic
lvl.2
Flight distance : 2451 ft
Belgium
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DowntownRDB Posted at 7-20 08:35
Scroll from top down on main screen.  You'll then see below screen.  Click on #2 Settings and it will take you to where you can click on network connections.

Many thanks RDB. I will check tomorrow.
Yes I found it. Always keep in mind that the RC works like a phone
2022-7-20
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DJI Stephen
Administrator
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Hello there Fedorovic. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to follow the post given above by DowntownRDB on post #2 to see if the issue will still persist. Kindly please keep us posted for further assistance. Thank you.
2022-7-20
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DowntownRDB
Core User of DJI
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Fedorovic Posted at 7-20 10:28
Many thanks RDB. I will check tomorrow.

You're very welcome.  
2022-7-21
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andyhall
lvl.1
United Kingdom
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The screen you need to change the wifi network is called quick settings and is shown in the picture in the post above. However, it took me a look at the manual and some playing about to access it. If you swipe down from the very top of the touch screen you will see a status bar appear. If you swipe down from the very top twice in rapid succession you will acccess the quick settings screen. Nobody seems to emphasise that, but it works and is pretty much as documented in the manual.  
2022-7-21
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Fedorovic
lvl.2
Flight distance : 2451 ft
Belgium
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andyhall Posted at 7-21 07:50
The screen you need to change the wifi network is called quick settings and is shown in the picture in the post above. However, it took me a look at the manual and some playing about to access it. If you swipe down from the very top of the touch screen you will see a status bar appear. If you swipe down from the very top twice in rapid succession you will acccess the quick settings screen. Nobody seems to emphasise that, but it works and is pretty much as documented in the manual.

Yes Andy, like I say before, the RC screen works like a smartPhone.
I only forgot this. Many thanks for your support.
2022-7-21
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djiuser_E2zylVNr3Q5V
New
United Kingdom
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DowntownRDB Posted at 2022-7-20 08:35
Scroll from top down on main screen.  You'll then see below screen.  Click on #2 Settings and it will take you to where you can click on network connections.[Image]

Eventually managed to get the controller to show the menu. It’s very fiddly, swipe down from CNS button smoothly to bottom middle of screen & by luck it’l show. Why it can’t show up by dedicated button on menu, or perhaps show a “click here” when network connection” message shows is beyond me. Such a simple thing to do yet so many apps these days cause unnecessary problems. Don’t they ever get user tested? Life was easier before all this tech nonsense
2023-4-10
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DowntownRDB
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djiuser_E2zylVNr3Q5V Posted at 4-10 04:19
Eventually managed to get the controller to show the menu. It’s very fiddly, swipe down from CNS button smoothly to bottom middle of screen & by luck it’l show. Why it can’t show up by dedicated button on menu, or perhaps show a “click here” when network connection” message shows is beyond me. Such a simple thing to do yet so many apps these days cause unnecessary problems. Don’t they ever get user tested? Life was easier before all this tech nonsense

I like the idea of a “click here” when network connection message shows.  Shouldn't be that hard for DJI to implement.  
2023-4-10
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dustabbe.hotmail
lvl.3
Flight distance : 76319 ft
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DowntownRDB Posted at 2022-7-21 02:45
You're very welcome.

Thanks! Worked perfect!
2023-5-3
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DowntownRDB
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dustabbe.hotmail Posted at 5-3 13:59
Thanks! Worked perfect!

You're welcome.  Hope you have a great day and a nice weekend.
2023-5-4
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mas92107
lvl.1
United States
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Thank you @andyhall!  I would never have discovered this hidden menu without your post.
2023-7-28
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mas92107
lvl.1
United States
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Fedorovic Posted at 2022-7-21 08:42
Yes Andy, like I say before, the RC screen works like a smartPhone.
I only forgot this. Many thanks for your support.

Not everyone has an Android phone.  Thanks again though.
2023-7-28
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djiuser_TIdajg7DzyUc
New
Flight distance : 3 ft
United States
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DowntownRDB Posted at 2022-7-20 08:35
Scroll from top down on main screen.  You'll then see below screen.  Click on #2 Settings and it will take you to where you can click on network connections.

Man... I was ready to return the drone to BB. Thank you for the post. I will never figure it out this option...thanks
2023-8-1
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DowntownRDB
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djiuser_TIdajg7DzyUc Posted at 8-1 20:03
Man... I was ready to return the drone to BB. Thank you for the post. I will never figure it out this option...thanks

You're welcome.  Hope you are having a great week.
2023-8-2
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mastix
lvl.3
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Spain
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DowntownRDB Posted at 2022-7-20 08:35
Scroll from top down on main screen.  You'll then see below screen.  Click on #2 Settings and it will take you to where you can click on network connections.[Image]

Thank you Very bad implented from DJI Anything unintuitive like this where you have to go to the web to find out is bad implemented software I hope they can fix that in the future It is the second time it happened to me , first with mini 3 pro snd now with air 3. 1 hour looking everywhere and could not fix the problem and find this hidden view until I saw your post.
2023-8-28
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DJI Diana
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mastix Posted at 8-28 13:26
Thank you Very bad implented from DJI Anything unintuitive like this where you have to go to the web to find out is bad implemented software I hope they can fix that in the future It is the second time it happened to me , first with mini 3 pro snd now with air 3. 1 hour looking everywhere and could not fix the problem and find this hidden view until I saw your post.

Hello there! We apologize for any trouble this has caused. Please know that this has been reported and forwarded to the relevant team for review. We appreciate your patience and kind understanding!
2023-8-28
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DowntownRDB
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mastix Posted at 8-28 13:26
Thank you Very bad implented from DJI Anything unintuitive like this where you have to go to the web to find out is bad implemented software I hope they can fix that in the future It is the second time it happened to me , first with mini 3 pro snd now with air 3. 1 hour looking everywhere and could not fix the problem and find this hidden view until I saw your post.

You're welcome and glad it helped.  
2023-8-29
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Camp and Hike
lvl.1
United States
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andyhall Posted at 2022-7-21 07:50
The screen you need to change the wifi network is called quick settings and is shown in the picture in the post above. However, it took me a look at the manual and some playing about to access it. If you swipe down from the very top of the touch screen you will see a status bar appear. If you swipe down from the very top twice in rapid succession you will acccess the quick settings screen. Nobody seems to emphasise that, but it works and is pretty much as documented in the manual.

That's the key!!!  It is very, very unintuitive!  Thanks so much, Andyhall!
2023-11-1
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virapirus.hotmail
lvl.3
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Italy
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It s very intuitive i ve found on https://dji.network/ more information that clarify me all
2024-4-15
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Hojat
lvl.1
Flight distance : 478944 ft
Australia
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I'm trying to connect my RCI pro outside to my phone internet.
I tried BLUETOOTH TETHERING  but each time when I turn it on and going back to main page on RCI PRO screen to log in to my account I still can not connect. Rechecking that tethering option I see it was off again .I can not save to "on"
So I can not log in. Apparently  if you don't log in you will have limited flight height(30m) and distance(30m)
Anybody can help why I can't save that tethering option?
PLEASE LINK ME TO OTHER PAGES IF I POSTED IN WRONG PAGE
2024-5-3
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Dideseld4
lvl.1
Pakistan
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A network connection is the means by which devices communicate with each other and access the internet, typically through wired connections like Ethernet cables or wireless connections like Wi-Fi. Establishing a stable network connection involves setting up a router or modem, configuring network settings, and ensuring devices are properly connected and configured. For wireless connections, it's important to secure your network with a strong password to prevent unauthorized access. Network issues can often be resolved by restarting the router, checking cables, or updating firmware and drivers.

After smart SIM registration online, you can enhance your network connection by using mobile data as a backup internet source, providing flexibility and ensuring continuous connectivity even if your primary network experiences issues.





2024-5-29
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gud_nuf
lvl.1
United States
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DJI Stephen Posted at 2022-7-20 22:43
Hello there Fedorovic. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to follow the post given above by DowntownRDB on post #2 to see if the issue will still persist. Kindly please keep us posted for further assistance. Thank you.

I'm having problems with the network connection and the above suggestion doesn't work.
I have a RC Plus (new) and have the network setup to my wifi account.  I connects and showing a strong connection signal.  When I try to use the browser or try to connect to a DJI service (like the cloud) I get an error that says "No internet connection".
I've tried resetting everything and starting from scratch without success.
Any suggestions?
2024-5-31
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djiuser_J2LXxgeMxrDu
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United States
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andyhall Posted at 2022-7-21 07:50
The screen you need to change the wifi network is called quick settings and is shown in the picture in the post above. However, it took me a look at the manual and some playing about to access it. If you swipe down from the very top of the touch screen you will see a status bar appear. If you swipe down from the very top twice in rapid succession you will acccess the quick settings screen. Nobody seems to emphasise that, but it works and is pretty much as documented in the manual.

This was the answer I needed. The two rapid swipes from the top.  It shouldn’t be so obscure.
2024-7-21
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ilk67acar
lvl.1
Turkey
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KOLAY GELSİN İYİ ÇALIŞMALAR 28/07/2024 TARİHİNDE ALDIĞIMIZ DJI MİNİ 4 PRO DRON BU HATAYI V
ERMEKTE KONU İLE ALAKALI YARDIM BEKLEMEKTEYİM İYİ ÇALIŞMALAR ETKİNLEŞTİRME HATASI SUNUCU HATASI (-2) DİYE ETKİNLEŞTİRME GARANTİ KAYIT İÇİN OLAN İYİ ÇALIŞMALAR
2024-8-1
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DJI Diana
Administrator
Flight distance : 2408 ft

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ilk67acar Posted at 8-1 00:53
KOLAY GELSİN İYİ ÇALIŞMALAR 28/07/2024 TARİHİNDE ALDIĞIMIZ DJI MİNİ 4 PRO DRON BU HATAYI V
ERMEKTE KONU İLE ALAKALI YARDIM BEKLEMEKTEYİM İYİ ÇALIŞMALAR ETKİNLEŞTİRME HATASI SUNUCU HATASI (-2) DİYE ETKİNLEŞTİRME GARANTİ KAYIT İÇİN OLAN İYİ ÇALIŞMALAR

Hi there,
thank you for reaching out.

Are you experiencing the Server Error (-2)? If yes, we deeply apologize for the inconvenience you've experienced. The activation failure issue you encountered may be caused by a device firmware error. Would you be able to kindly send the device back to us? We will promptly replace it for you free of charge.

We appreciate your understanding and cooperation.
2024-8-1
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ilk67acar
lvl.1
Turkey
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DJI Diana Posted at 8-1 01:43
Hi there,
thank you for reaching out.

KOLAY GELSİN İYİ ÇALIŞMALAR 28/07/2024 TARİHİNDE ALDIĞIMIZ DJI MİNİ 4 PRO DRON BU HATAYI V
ERMEKTE KONU İLE ALAKALI YARDIM BEKLEMEKTEYİM İYİ ÇALIŞMALAR ETKİNLEŞTİRME HATASI SUNUCU HATASI (-2) DİYE ETKİNLEŞTİRME GARANTİ KAYIT İÇİN OLAN İYİ ÇALIŞMALAR

KONU İLE ALAKALI ALDIĞIM FİRMA ARADIM FAKAT 26/07/2024 GÜNCELLEMESİNDEN SONRA OLDUĞUNU DESTEK EKİBİNİZ AĞ SUNUCU SORUNU OLDUĞUNU 1 KAÇ GÜN SONRA TEKRAR DENEMEM GEREKTİĞİNİ SÖYLEMEKTELER BENİM HARİCİM O TARİHTEN SONRA ALANLARDADA BÖYLE SORUN N OLDUĞUNU BELİRTMEKTELER BEKLEMEM GEREKTİĞİNİ SÖYLÜYORLAR BUNUNLA ALAKALI ÇALIŞMANIZ VARMI
2024-8-1
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DJI Diana
Administrator
Flight distance : 2408 ft

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ilk67acar Posted at 8-1 03:46
KOLAY GELSİN İYİ ÇALIŞMALAR 28/07/2024 TARİHİNDE ALDIĞIMIZ DJI MİNİ 4 PRO DRON BU HATAYI V
ERMEKTE KONU İLE ALAKALI YARDIM BEKLEMEKTEYİM İYİ ÇALIŞMALAR ETKİNLEŞTİRME HATASI SUNUCU HATASI (-2) DİYE ETKİNLEŞTİRME GARANTİ KAYIT İÇİN OLAN İYİ ÇALIŞMALAR

Hi there,
thank you for reaching out.

Given the current abnormal activation state of the device, remote methods such as firmware refresh are infeasible for resolving the issue. Therefore, we kindly request that you send the device back to our service center. We will promptly replace it for you free of charge.

Thank you for your understanding and cooperation.
2024-8-1
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djiuser_pMFCnDOYoAL6
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Flight distance : 1522188 ft
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This is a HUGE Mess. I have been flying DJI drones for many years. Mavic 2 never had this problem. I had so much fun. Now - It is a huge mess.  I log in. change network. then it says to check network.... which I just did... then you re do everything and it says the same stuff....

Still can't get logged in. DJI-
2024-10-22
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djiuser_pMFCnDOYoAL6
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Flight distance : 1522188 ft
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United States
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Do you think we have ALL Day to mess with this garbage?
2024-10-22
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djiuser_pMFCnDOYoAL6
lvl.1
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I am logged in online. I just updated firmware... still won't let me log In to the CONTROLLER>!!! WTH?
2024-10-22
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djiuser_pMFCnDOYoAL6
lvl.1
Flight distance : 1522188 ft
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Now- Ok so here are details.::
the screen shows a WiFi connection with a little 5 and two green arrows. So I assume this means I am connected? the hotel wifi is showing. But...!!!
When you go back to LOG IN- Guess what? After entering email, checking all the little boxes...It still says  CHECK NETWORK>>> Sorry- but I just did.... again...
2024-10-22
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