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DJI Technical Support for Phantom 3 Standard Customers
1863 6 2015-8-5
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DJI-Autumn
First Officer

Hong Kong
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DJI is happy to announce technical support for Phantom 3 Standard customers. If you have any questions or concerns about your Phantom 3 Standard, please contact us.

If you want to track your order or make a purchase, please contact onlinesales@dji.com.

You can reach us by:

1.     Live Chat at: http://www.dji.com/support
Simply click the “Live Chat” button, and our service team will respond as soon as possible.

2.     Email: support@dji.com
Send an email containing your name, phone number, location, product Serial Number, and brief description of your issue, and our service team will contact you as soon as possible.

3.     DJI regional offices during localworking hours:  
North America:
Call +1 (818) 235-0789, Mon-Fri 9:00am - 5:00pm Pacific time, or email us.support@dji.com

EU Member Countries:
Call +49 (0) 9747-9304200, Mon-Fri 9:00am - 5:00pm Central Europe time, or email support.europe@dji.com

Japan:
Email support.jp@dji.com


We are ready to serve you and answer any questions you may have about your Phantom 3 Standard.




DJI Product Technical Support

2015-8-5
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LICENSED PILOT
First Officer
Flight distance : 644833 ft
United States
Offline

When are waypoints coming for the P3P?
The ad for the P3S claims 25 min. battery...with the battery work on the P3P?
2015-8-5
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sploodge
Captain
Flight distance : 809350 ft
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United Kingdom
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LICENSED PILOT Posted at 2015-8-5 22:58
When are waypoints coming for the P3P?
The ad for the P3S claims 25 min. battery...with the battery  ...

You get more flight time due to the lack of lightbridge/vps - Its the same battery

The features will also arrive soon to the Pro/Advanced ;)
2015-8-5
Use props
LICENSED PILOT
First Officer
Flight distance : 644833 ft
United States
Offline

sploodge Posted at 2015-8-5 23:09
You get more flight time due to the lack of lightbridge/vps - Its the same battery

The features ...

thanks. Wish DJI would step up their release of information and anticipate these questions.
2015-8-5
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1111
Second Officer

United States
Offline

why are you putting out a new product with features that the pro and advanced members are waiting for?    I assume it's going to be added to ours but can't you comment on that to let us know?
2015-8-5
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sploodge
Captain
Flight distance : 809350 ft
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United Kingdom
Offline

1111 Posted at 2015-8-5 23:36
why are you putting out a new product with features that the pro and advanced members are waiting fo ...

Even the Standard will ship with no POI/Follow Me. The next firmware will enable these features for the Standard, Advanced and Pro.
2015-8-5
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1111
Second Officer

United States
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sploodge Posted at 2015-8-5 23:43
Even the Standard will ship with no POI/Follow Me. The next firmware will enable these features fo ...

that's good to know but when the inspire guys bought theirs, they were led to believe features would be available upon release.   I just don't get the marketing strategy of telling people they will have something just to give it to them 3 months after release.   
2015-8-5
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