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Mavic Mini 3 PRO drone and phone connection issue
2019 17 7-24 23:22
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Bertolettoo
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Estonia
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Hello,
just get my Mavic Mini 3Pro RC version, very good unit, very good quality of photo and video...but, I cant get photo/video files wirelessly to my Iphone.
RC pult connecting without any problems. I was trying to connect to dron wifi from my iPhone 13 Pro, but no luck - drone WI-FI is passworded and I dont know where to get it. I was searching on google that issue, but no luck again. Was trying to put 12341234 password - it doesn work. Was  downloaded DJI Assist 2, installed new update to drone, nothing help. Anyone can help with this?
7-24 23:22
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DAFlys
Captain
Flight distance : 52729095 ft
United Kingdom
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If you go into the DJI Fly app with the drone on and the controller off you will get a message to connect to the drone,    it handles the wifi connection automatically and will allow you to download the images.  
7-24 23:57
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DAFlys
Captain
Flight distance : 52729095 ft
United Kingdom
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Here's a guide -

7-24 23:58
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Bertolettoo
lvl.1

Estonia
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DAFlys Posted at 7-24 23:58
Here's a guide -

https://www.youtube.com/watch?v=OdieMjVITbM
I saw this video, but DJI app on my phone, doesn’t “see” the drone and don’t want connect automatically,
7-25 00:02
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DAFlys
Captain
Flight distance : 52729095 ft
United Kingdom
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Drone is on and the controller is off?  Wifi and bluetooth enabled on the phone?
7-25 00:06
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Bertolettoo
lvl.1

Estonia
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DAFlys Posted at 7-25 00:06
Drone is on and the controller is off?  Wifi and bluetooth enabled on the phone?

Yes. This window just don’t pop-up on dji app. By the way, dji app was reinstalled too
7-25 00:19
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DJI Paladin
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Flight distance : 318 ft

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Bertolettoo Posted at 7-25 00:02
I saw this video, but DJI app on my phone, doesn’t “see” the drone and don’t want connect automatically,

Thank you for reaching out. Kindly please try to uninstall and reinstall the app on your mobile device and try again. You may want to check the tutorial video that DAFlys posted and check if the issue persists. Please keep us posted. Thank you.
7-25 00:24
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Bertolettoo
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Estonia
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DJI Paladin Posted at 7-25 00:24
Thank you for reaching out. Kindly please try to uninstall and reinstall the app on your mobile device and try again. You may want to check the tutorial video that DAFlys posted and check if the issue persists. Please keep us posted. Thank you.

I was already done all this standard steps - no luck.
7-25 00:26
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Bertolettoo
lvl.1

Estonia
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DJI Paladin Posted at 7-25 00:24
Thank you for reaching out. Kindly please try to uninstall and reinstall the app on your mobile device and try again. You may want to check the tutorial video that DAFlys posted and check if the issue persists. Please keep us posted. Thank you.

Its already reinstalled - doesnt help (
7-25 00:47
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DJI Paladin
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Flight distance : 318 ft

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Bertolettoo Posted at 7-25 00:26
I was already done all this standard steps - no luck.

Thank you for your response. Can you please use a different mobile device and check if the issue persists? We will forward this concern of yours to our designated team for attention.,
7-28 05:52
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Bertolettoo
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Estonia
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DJI Paladin Posted at 7-28 05:52
Thank you for your response. Can you please use a different mobile device and check if the issue persists? We will forward this concern of yours to our designated team for attention.,
Finally connection with drone and phone is achieved.
Just after 100 times doing the same things it start working. So I dont know what step was problem solver.
7-29 01:34
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Bertolettoo
lvl.1

Estonia
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Its not my first drone, and not first drone from DJI, but my first time, with such an incomprehensible problem during using a drone.
7-29 01:38
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WideLensByYasir
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United States
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iPhone user have to disable the wireless cellular connection than phone transfer works.
7-29 06:44
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Bertolettoo Posted at 7-29 01:34
Finally connection with drone and phone is achieved.
Just after 100 times doing the same things it start working. So I dont know what step was problem solver.

Thank you for your response and we're glad that you already manage to isolate the issue. Thank you for your valued support.
8-4 01:40
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djiuser_ZbQzpsDo1Ya7
New

United States
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I have had a couple drones and flew and then sold them so before i get another i had a question not needed to ask before
I am in an area with no service but have wifi at lodge.
Question is if drone and phone need to be close or as long as phone is close an has wifi can i fly my drone outside the wifi area?!
Not going to buy again if i cant use it lol
8-14 15:56
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djiuser_OVlrxadWADAf
lvl.1
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United States
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I have this problem and the drone is connected to some Bluetooth somewhere I don’t know why. I have reinstalled app, reset drone to factory settings in controller, deleted every Bluetooth device on my phone and still keep getting this error! This is majorly frustrating and extremely inconvenient! Suggestion
912C9451-4DA6-4D06-B221-24BE62811C40.jpeg
9-25 08:03
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bjosch69
lvl.1
Netherlands
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@djiser_OV

Did you get the problem solved?
10-26 10:35
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djiuser_UzUVdz6YlrOj
New
Flight distance : 5709 ft
United States
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Ok so, I have a iPhone 13 Pro, I tried EXPLAINING in this forum and EVERYTHING on YouTube and NOTHING worked, however I DID A HARD REBOOT ON MY PHONE AND IT WORKED.
11-12 01:06
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