DJI Natalia
Administrator
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Hi, there. We are sorry for the inconvenience caused.
For the scenario that the aircraft is taken off and disconnected during flight, could you please check the following details:
① Check the connection method and ensure that the aircraft is within the maximum flight distance of the corresponding mode.
Notes: In Wi-Fi connection mode, signal interference can be an issue. We recommend using the remote controller for connection.
② If a remote controller is used, please adjust the remote controller antenna position and have the wide surface of the antenna face the aircraft to ensure normal signal transmission.
③ Ensure that the current flight environment signal is good; it is recommended to replace the flight environment test with a good signal. If the replacement flight environment problem is solved, it can be judged that it is caused by environmental factors.
④If replace more flight environment, but it still has disconnected issue occurs with short distance. Please refresh the firmware version and relink. If the issue persists, please send the drone and RC to us for diagnosis. Here is the link: https://www.dji.com/support/repair
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