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Notice of Suspension of Service and Support for Old Product Series
6393 0 2022-7-27
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DJI Support
DJI team
Flight distance : 2408 ft
South Africa
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Dear DJI Users,
  
Thank you for your long-term interest and support towards DJI. Because electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service experiences, DJI regularly optimizes resource allocations to promote the development and application of new products and technologies. We hereby inform you that we will stop providing support services for certain products and their accessories through periodic assessments. For details about products and accessories that have been added to the list, please consult the table below.
  
Product Information:  
   
NO
   
Product Name
Production Suspension Time
Service Suspension Time
1
A2
May 2018
March 1,2023
2
DataLink   Pro
April 2018
3
Manifold
April 2016
4
Wind-4
July 2020
5
Wind-8
October 2019
6
Zenmuse   Z3
December 2017
7
Inspire   1 V2.0
May 2018
February 15,2023
8
Inspire   1
October 2015
9
Inspire   1 Pro
October 2016
10
Inspire   1 Pro Blcak
October 2016
11
Inspire   1 Raw
November 2016
12
ZENMUSE   X3
May 2018
13
ZENMUSE   X5
October 2016
14
ZENMUSE   X5R
November 2016
15
MG-1S
January 2018
January 31,2023
16
MG-1S RTK
January 2018
17
Osmo Mobile
December 2017
January 30,2023
18
Osmo Mobile Silver
December 2017
19
Zenmuse M1
July 2017
20
Osmo+
January 2018
21
Osmo RAW
January 2018
22
Osmo Pro
January 2018
23
Phantom 3 Advanced
January 2017
January 5,2023
24
Phantom 3 Pro
April 2017
25
Phantom 3 Standard
September 2017
26
Phantom 3 SE
October 2016
27
Ronin
August 2017
November 30,2022
28
Osmo
March 2017
29
MG-1
January 2017
October 30,2022
30
Phantom 2(2.4G)
July 2017
September 30,2022
31
Phantom 3 4K
April 2017
32
Naza-H
August 2016
March 1,2022
33
WooKong-M
May 2018
34
WooKong-H
May 2018
35
AVL 58 Video Transmitter
December 2015
36
DJI Lightbridge
November 2016
37
N1 Video Encoder
May 2019
38
DT7 & DR16 RC System
January 2016
39
iOSD MARK II
January 2016
40
iOSD Mini
January 2016
41
E305
May 2017
42
E310
May 2017
43
E1200 Standard / E1200 Pro
May 2018
44
Takyon Z660 / Z650 / Z14120 / Z425-M   /   Z415-M / Z318 / Z420
January 2018
45
Zenmuse H3-3D
May 2017
46
Zenmuse H4-3D
May 2017
47
Zenmuse H3-2D
May 2017
48
Zenmuse Z15
May 2017
49
Zenmuse Z15-GH4 (HD)
May 2017
50
Zenmuse Z15-5D
May 2017
51
Zenmuse Z15-N7
May 2017
52
Zenmuse Z15-A7
May 2017
53
Zenmuse Z15-G2
May 2017
54
Zenmuse Z15-BMPCC
May 2017
55
DJI Wind 2
May 2017
56
DJI Wind 1
May 2017
57
Spreading Wings S800
September 2018
58
Spreading Wings S900
September 2018
59
Spreading Wings S1000+
September 2018
60
Flame Wheel ARF KIT F550 / F450 / F330
May 2017
61
DJI XT Pro App
May 2018
62
Drone Speaker for DJI Wind Series
May 2019
63
DJI Supply Box
November 2019
64
Guidance
April 2018
65
Hesai CS-HS01
January 2016
66
Phantom 2 Vision
April 2015
March 8,2021
67
Phantom 2 Vision Plus
April 2015
68
Zenmuse Z15-5D (5D2)
November 2014
69
Zenmuse Z15-5D (5D3)
September 2014
70
Zenmuse Z15-5N
June 2015
71
Zenmuse Z15-5R
December 2014
72
Zenmuse Z15-GH2
December 2014
73
Zenmuse Z15-GH3
November 2014
74
Spreading Wings S800 EVO
September 2014
75
E800
September 2014
76
E300
September 2014
77
E600
September 2015
78
Spreading Wings S1000
April 2015
79
Phantom 1
April 2015
February 1,2019
80
Naza-M
February 2013
March 1,2016
81
2.4Ghz Datalink
July 2014
82
ACE WayPoint
September 2015
December 1,2015
83
900M Datalink
September 2015
84
Ace One
September 2015
  
As of the date of service suspension, we will no longer provide you with services for these products involving product inquiries, technical support, and product maintenance. We apologize for any inconvenience this may cause.
  
If you are still using any of the above products, we sincerely recommend that you upgrade to an alternative product of a new model so that you can enjoy our more recent, improved technologies, and we can then continue to provide you with efficient customer service.
  
If you have any questions, please feel free to contact us for assistance through our online support on DJI’s official website. Thank you for your understanding and support.
  
  
Best,
DJI

  
  
  



2022-7-27
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