I bought a Air2s 5 days ago.

I flew with it 4 times.. and all went perfect!

And yesterday when I turned it on.. the Aircraft processor chip overheating message apeared on the remote contrler screen.

I noticed that the fan didn't turned on..

I tryied 3-4 times... tunrning the control and the aircraft on and off.. and nothing..

On the 5 try the fan started working.. but after that I turned it off and when I turned it on.. the same message appears again.. and the fan is not sounding - I think that it is not working.

What I should do in this case?

I'm in Brazil.. and I bought it brand new with sealed box from a guy that bring it for me from USA.
How should I proceed in this case?

Thank you in advance for your help!
Gabriel Lehto

I did the IMU and Compass calibration...
but nothing worked.

The internal fan seems to be not working.

Hello there Gabriel Lehto. I am sorry for the trouble this has caused and thank you for reaching out. Since we are having this issue with your DJI Air 2S, I would recommend you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do our best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.

Thank you Stephen!
I'll check with them!
Thank you!
Take care,
Gabriel Lehto

Gabriel Lehto Posted at 7-31 07:14
Thank you Stephen!
I'll check with them!
Thank you!

You are welcome, if there is anything else that we can help with, please contact us anytime. Thank you.

Thank you so much Natalia!!