Failing to update new FW ...
3168 16 2015-8-5
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w1der
lvl.4

Sweden
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I think this is the 3rd FW update i load in to my Inspire 1  ... All previuos has been without any issues. But not this one.

First attempt ...
Everything seems to go OK ... but after a while (10-15 mins) of the "D-D-D-D" ... I get a constant "wheeeeee" wich according to the update instructions indicates that something has gone wrong and that I should "reboot".

Attempt 2-7 (after deleting the generated text file, formatting the card inside the Inspire 1 downloading the FW from DJI site again and so on) ...
After rebooting the bird the installation never indicates the "D-D-D-D" ... it goes straight in to the "wheeeeee" and the tail is flashing yellow not even trying to load the FW.


Attempt 8
I switch to my second battery and reboot the bird after "refreshing" the memory card again ...
Now I get the "D-D-D-D" ... for about 3 minutes ... but then back to "wheeeeee".


Attempt 9
Still with the second battery ... Goes straight in to "wheeeeee" after reboot.

========== 2014.01.01 00:00:06 remo-con disconnect======
Packet: WM610_FW_V01.03.00.00.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


I think I tried everything I can ... or ... do any one have any suggestions for me at this point?  



Thoose of you who had this problem with the previous FW ... where you able to solve the problem on your own or did you all have to send it in to DJI?
2015-8-5
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wesseli
lvl.1

United States
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took me about 12 hours and many useless interactions with DJI chat ...advise from  LA  DJI support helped
finally got system back up and running.  
2015-8-5
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w1der
lvl.4

Sweden
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wesseli Posted at 2015-8-6 02:00
took me about 12 hours and many useless interactions with DJI chat ...advise from  LA  DJI support h ...

Do you remember what the advice was that helped you?
2015-8-5
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Meineye
New

United States
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I have the same problem, over a dozen attemps. FW fails to update.
Got this from the MISC LOG

[00010345]========== 2014.01.01 00:00:10 unsynchronized ======
[00010352]Packet [C:\WM610_FW_V01.03.00.00.bin] detected.
[00010358]Packet upgrade start...

[00010368]Packet checking...
[00010373]Done.

[00010379]Version checking[1]...
[00010387][01 00] v1.8.2729 -> v1.19.3422 need upgrade
[00010393][01 01] v1.8.2729 -> v1.19.3422 need upgrade
[00010446][03 05] v34.1.0.5 -> v34.1.0.5
[00010486][03 06] v2.0.5.14 -> v2.2.6.33 need upgrade.
[00010498][04 00] v1.16.0.76 -> v1.26.0.3 need upgrade.
[00010526][05 00] v2.5.6.1 -> v3.0.6.1 need upgrade.
[00010542][08 00] v1.12.0.21 -> v1.14.0.25 need upgrade.
[00010561][09 00] v1.7.0.3 -> v1.8.0.0 need upgrade.
[00010605][11 00] v3.7.1.0 -> v3.7.15.9 need upgrade.
[00010645][12 00] v1.3.0.60 -> v1.8.0.0 need upgrade.
[00010705][12 01] v1.3.0.60 -> v1.8.0.0 need upgrade.
[00010766][12 02] v1.3.0.60 -> v1.8.0.0 need upgrade.
[00010805][12 03] v1.3.0.60 -> v1.8.0.0 need upgrade.
[00010868][15 00] v1.1.2.0 -> v1.1.2.0
[00010905][17 00] v1.1.0.1 -> v1.1.0.4 need upgrade.
[00010966][17 01] v2.0.0.1 -> v2.0.0.8 need upgrade.
[00010980][19 00] v1.0.8.96 -> v1.0.8.96
[00010992]Done.

[00012999]Waiting for user confirm...
[00023005]Timeout, start upgrade automatically.

[00023015]Firmware upgrading[1]...
[00066655][01 00] Firmware upgrading start...
[00084011][01 00] Firmware upgrade finish failed (step = 2, err = 0x00).
[00114339]Packet upgrade failed at firmware upgrade.

Any suggestions?
2015-8-7
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airymok
lvl.3
Flight distance : 2623652 ft
Hong Kong
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http://www.rcgroups.com/forums/s ... amp;postcount=39648
2015-8-8
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Captain Obvious
lvl.4

Australia
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Here's a suggestion...And it's one i'm seriously considering too ......

Should work quite well after the adminerstration of the device

2015-8-8
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gds3d
lvl.3
Flight distance : 29646 ft
United States
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What do you do with the .rar file?
2015-8-8
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w1der
lvl.4

Sweden
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airymok Posted at 2015-8-8 16:47
http://www.rcgroups.com/forums/showpost.php?p=32365904&postcount=39648

My bird is not accepting this FW ... goes straight in to ... "wheeeeeeeeeee" mode ...
2015-8-8
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w1der
lvl.4

Sweden
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Captain Obvious Posted at 2015-8-8 19:59
Here's a suggestion...And it's one i'm seriously considering too ......

Should work quite well  ...

Nah ... they will sort it out as I send it in to them!

Shit happens ...
2015-8-8
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sultangris01
lvl.4

United States
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can everyone who is having trouble getting the firmware to install do me a favor and look at your serial number, located on the small white sticker under the led light on the back of the inspire and tell me the last letter before the numbers start please?  It should look something like W13DCB16 with more numbers.  Im thinking that that last letter denotes the model version of the inspire you have and that only certain versions are having this problem, just trying to confirm a theory, thanks.
2015-8-8
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w1der
lvl.4

Sweden
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sultangris01@gm Posted at 2015-8-9 09:10
can everyone who is having trouble getting the firmware to install do me a favor and look at your se ...

Inspire: W13DCA30xxxxx
Camera: W18DCA25xxxxx
Repeater: W14DCA31xxxxx
2015-8-9
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bob_thissen
New

Netherlands
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I have the same problem....
Just bought a brand new Inspire 1 and try to upgrade to the latest firmware. Fail after fail after 10 minutes.
Only V1.2 succeeds with upgrading

Inspire: W13DCF190



========== 2014.01.01 00:00:10 unsynchronized ======
Packet: WM610_FW_V01.03.00.00.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.
2015-8-9
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HermosaDrones
lvl.4
Flight distance : 3160344 ft
  • >>>
United States
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following this thread
2015-8-9
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ignacioguido00
lvl.1
Argentina
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wesseli Posted at 2015-8-6 02:00
took me about 12 hours and many useless interactions with DJI chat ...advise from  LA  DJI support h ...

Do you remember wat do you do? I have the same problem! The online chat is incredible bad
2015-8-9
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sultangris01
lvl.4

United States
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Sorry, Nevermind. Someone said their last letter was L, so apparently it doesn't indicate the version and there's no way to tell what version you have that I can figure out
2015-8-9
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Meineye
New

United States
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OK, finally got my I1 to accept the update. Here comes the odd part. The only way it would update is when I went to my old computer ( Windows 7 ), and downloaded the new FW . Everything went fine after that. All the other times before that, I was using my newer computer that I just updated to Windows 10. Now I don't know if that was the cause, but that's what worked for me.
2015-8-9
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jose_perezpavon
New

Mexico
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w1der Posted at 2015-8-6 02:22
Do you remember what the advice was that helped you?

Hi, I have the exact same problem you described. I get the wheeeeeeee after 20 or 30 beeps while trying to update the firmware.
Were you able to solve it???  please tell me how... I've tried many things already and its very frustrating....

thanks!
2016-5-8
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