djiuser_cJ9KG4Tn6oUn Posted at 11-29 13:25
1581F4XFC225Q00654UB  Mini 3 pro unable to activate

Hi, there. Based on your comment, this was purchased from Facebook Marketplace. According to our judgment, this product may have come from illegal channels. To protect your rights and interests, please contact the seller as soon as possible. Thank you for your understanding.

djiuser_cJ9KG4Tn6oUn Posted at 11-29 13:30
Facebook marketplace bought in sealed package brand new

Hello there. Thank you for reaching out. I sent you a DM. Please check your messages on this forum. Thank you for your patience

Hi I also get the message activation error 1112. Can you please let me know why I can't activate the drone. SN 1581F4XFC23760075943.

THANKS

djiuser_ITeidsTnKuQq Posted at 1-2 04:04
Hi I also get the message activation error 1112. Can you please let me know why I can't activate the drone. SN 1581F4XFC23760075943.

THANKS

Hello. We replied to your post here. Kindly check. Thank you.

Hello. I would like to buy a drone.
Here is its number 1581F45T423C500ET098
Please help me to find out if this product is legal.

Hi,  recently bought a new mini 3 pro and cannot activate. Sn: 1581F4XFC225N0064VA1.  

Hi,  recently bought a new mini 3 pro and cannot activate. Sn: 1581F4XFC225N0064VA1.  

LZJ Posted at 1-24 20:49
Hi,  recently bought a new mini 3 pro and cannot activate. Sn: 1581F4XFC225N0064VA1.

Hi there. Thank you for reaching out. May I know where you purchased the unit? Please keep us posted.

DJI Paladin Posted at 1-25 01:48
Hi there. Thank you for reaching out. May I know where you purchased the unit? Please keep us posted.

I bought it off ebay

LZJ Posted at 1-25 16:00
I bought it off ebay

Hello. According to our judgment, this product may have come from illegal channels. To protect your rights and interests, please contact the seller as soon as possible (if the product is given by others as a gift, provide feedback to the giver in a timely manner). Thank you for your understanding.

Hello everyone. I had a problem connecting the drone, a pop-up message appeared. 1112 activation error. What to do about it, help who knows how to fix it.

Hello everyone. I had a problem connecting the drone, a pop-up message appeared. 1112 activation error. What to do about it, help who knows how to fix it.

djiuser_WTubwlVesQZ2 Posted at 1-29 09:33
Hello everyone. I had a problem connecting the drone, a pop-up message appeared. 1112 activation error. What to do about it, help who knows how to fix it.

Hi, there. Thank you for reaching out. Could you please provide us with the aircraft serial number via PM? I'll check and take a look into the details regarding this issue you've encountered. Thank you for your cooperation.

Thanks for the reply, here is the serial number 1581F4XFC227B007B3YR

DJI Diana Posted at 1-29 15:11
Hi, there. Thank you for reaching out. Could you please provide us with the aircraft serial number via PM? I'll check and take a look into the details regarding this issue you've encountered. Thank you for your cooperation.

OK, thanks in advance, here is the serial
number 1581F4XFC227B007B3YR

djiuser_WTubwlVesQZ2 Posted at 1-30 06:21
OK, thanks in advance, here is the serial
number 1581F4XFC227B007B3YR

Hi. Thank you for providing the information. After verification, we are sorry to inform you that the original purchaser has reported the product as involving fraud, and DJI has been reimbursed by the bank. As such, the serial number has been locked by our company, and your product cannot be activated. May we know where you purchased this device? To guarantee your interest, please contact the seller and apply for a refund. Thank you.

is it possible to connect a remote control from dji mini 3 pro to connect to a dji mavic air drone

djiuser_WTubwlVesQZ2 Posted at 2-1 01:02
is it possible to connect a remote control from dji mini 3 pro to connect to a dji mavic air drone

Hi. Thank you for the information. The Mavic Air drone cannot be used with the DJI Mini 3 Pro remote controller. I hope this helps.

DJI Diana Posted at 1-30 14:03
Hi. Thank you for providing the information. After verification, we are sorry to inform you that the original purchaser has reported the product as involving fraud, and DJI has been reimbursed by the bank. As such, the serial number has been locked by our company, and your product cannot be activated. May we know where you purchased this device? To guarantee your interest, please contact the seller and apply for a refund. Thank you.

The drone was a gift from my brother. Unfortunately, he is not alive. I may have found out where it came from. Can you tell if this is passed on to the seller?

djiuser_WTubwlVesQZ2 Posted at 2-2 09:44
The drone was a gift from my brother. Unfortunately, he is not alive. I may have found out where it came from. Can you tell if this is passed on to the seller?

I appreciate your response, and I apologize for any inconvenience this has caused you. The attachment you provided does not appear to be proof of purchase.  Could you tell us where you purchased this device? Additionally, it is strongly advised to contact the seller to request a refund.  Thank you for your kind understanding and cooperation.

djiuser_slgls61lvKXc Posted at 2-3 17:43
Olá boa noite.
O meu tbm bloqueou com o mesmo erro 1112 .
Como posso desbloquear e-mail joaobrito197101@gmail.com

Hi there. I replied to you from this thread https://forum.dji.com/forum.php?mod=viewthread&tid=292086. Please keep us posted so we can assist you further. thank you.

Adquirí un Mavic mini 3 pro por ebay , el equipo fue enviado de USA a Mexico , lo voy recibiendo despues de un mes con la triste noticia que el equipo tiene cuenta vinculada , podrían ayudarme por favor y ver si existe alguna solución para la activación , tengo capturas de pantalla que el equipo lo adquirí de forma legal por medio de la pagina , agradecería bastante su ayuda !

DJI Diana Posted at 2-2 13:31
I appreciate your response, and I apologize for any inconvenience this has caused you. The attachment you provided does not appear to be proof of purchase.  Could you tell us where you purchased this device? Additionally, it is strongly advised to contact the seller to request a refund.  Thank you for your kind understanding and cooperation.

I wrote to the seller. He doesn't answer me. What options do I have that I can do with the drone. and why block it, is it beneficial to you? Maybe some kind of deposit can be made?

djiuser_WTubwlVesQZ2 Posted at 2-15 04:04
I wrote to the seller. He doesn't answer me. What options do I have that I can do with the drone. and why block it, is it beneficial to you? Maybe some kind of deposit can be made?

Hi. I appreciate you providing this update. Unfortunately, we do not have any way to unblock it for you. We recommend that you provide a copy of your proof of purchase to our relevant team for further assistance. Thank you for your understanding.

Hello, I am having the same 1112 error when attempting to activate my Air 3. It was purchased from the DJI Store on Amazon.com and the box was sealed, brand new. The serial number on the bottom of the box is 158F6N8A239LML3G53E. Please assist.

djiuser_OdkSeJvaG1ps Posted at 2-15 19:34
Hello, I am having the same 1112 error when attempting to activate my Air 3. It was purchased from the DJI Store on Amazon.com and the box was sealed, brand new. The serial number on the bottom of the box is 158F6N8A239LML3G53E. Please assist.

Hi there. Thank you for reaching out. Upon checking here, it seems that the serial number is incorrect. Please send us an image showing the serial number on the box so we can check it further. Please keep us posted.

Hello I am having the exact same issue - bought an avata from Amazon... just the drone as I already have the goggles V2 and remote...

Got the activation prohibited error.

Please help me activate it... serial number is 1581F4QWB22CH00306Y5

Many thanks,

Reuben

Reuben Pillay Posted at 3-7 05:47
Hello I am having the exact same issue - bought an avata from Amazon... just the drone as I already have the goggles V2 and remote...

Got the activation prohibited error.

Hello. According to our judgment, this product may have come from illegal channels. To protect your rights and interests, please contact the seller as soon as possible (if the product is given by others as a gift, provide feedback to the giver in a timely manner). Thank you for your understanding.

Just bought my drone off Amazon Marketplace but I am getting the 1112 code. My s/n is 3YTDJ24003B792. Drone appears to be new. Please can you solve this for me?

MickeyMooMoo Posted at 3-26 11:08
Just bought my drone off Amazon Marketplace but I am getting the 1112 code. My s/n is 3YTDJ24003B792. Drone appears to be new. Please can you solve this for me?

Hi, there. We are sorry for the inconvenience caused. Could you please provide a screenshot showing the error message and proof of purchase? We will do our best to help you resolve the issue. Thank you for your understanding and cooperation.

Hello.  Just got a new, unopened Mavic 3 Classic from a person online (no purchase documents), but when I try to activate the drone, I get the "Device activation prohibited. Contact DJI Support for assistance (1112)" error. The serial number is 1581F67PB237E003008U. I even got DJI Care Refresh for it. I hope you can help me out.

mvrck Posted at 4-6 05:54
Hello.  Just got a new, unopened Mavic 3 Classic from a person online (no purchase documents), but when I try to activate the drone, I get the "Device activation prohibited. Contact DJI Support for assistance (1112)" error. The serial number is 1581F67PB237E003008U. I even got DJI Care Refresh for it. I hope you can help me out.

Hi there. Thank you for reaching out. I have sent you a DM. Please kindly check your messages. Have a nice day ahead.

Hello, I have the same problem with DJI Assistance 1112, I bought it second hand. I want to know if there is any way to solve it? Thank you.

Nader Gallouj Posted at 4-27 09:23
Hello, I have the same problem with DJI Assistance 1112, I bought it second hand. I want to know if there is any way to solve it? Thank you.

Hello there. Sorry about the trouble. May we know where you bought the drone and can you also send me the serial number through Personal Message? Thank you.

I bught a second hand DJI Mini 3 and i am getting the same error 1112 device activation prohibited.
can you please help serial numberis 1581F5YH823B1001S2X2

Miraj101 Posted at 5-4 08:15
I bught a second hand DJI Mini 3 and i am getting the same error 1112 device activation prohibited.
can you please help serial numberis 1581F5YH823B1001S2X2

Hello. According to our judgment, this product may have come from illegal channels. To protect your rights and interests, please contact the seller as soon as possible (if the product is given by others as a gift, provide feedback to the giver in a timely manner). Thank you for your understanding.

DJI Tony Posted at 4-27 19:16
Hello there. Sorry about the trouble. May we know where you bought the drone and can you also send me the serial number through Personal Message? Thank you.

Hola. El drone fue regalado en mi cumpleaños número de serie 1581F5YHC22CK0029FTT
Gracias

Nader Gallouj Posted at 5-9 12:06
Hola. El drone fue regalado en mi cumpleaños número de serie 1581F5YHC22CK0029FTT
Gracias

Hi. there. Thank you for sharing the information with us. May we confirm if you have a copy of the proof of purchase or did the previous owner provide you the proof of purchase? If yes, you may kindly share the details to us through PM. Thank you in advance.