DJI Natalia
Administrator
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Hi, there. We apologize for the inconvenience. Based on what you have described and the photos you offer, there may be a battery malfunction. This issue can not be resolved through remote assistance. Please send your battery back. After testing it, DJI engineers will provide you with the appropriate solution. Please rest assured. Here is the link: https://www.dji.com/support/repair |
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