Hello to all,
After 3-4 months of not hard use suddenly the motors stopping to work randomly.
I have to restart the gimbal and in a matter of time the motors disarming.
The led screen is on and the gimbal is in latest firmware update.
Any thoughts?

Hello, there. Sorry for your inconvenience. Please perform the troubleshooting steps below and tell us your feedback.
1. Make sure that the camera has been installed correctly and the (mechanical) balance has been adjusted. If the camera is not installed, please install the camera first.
2. Make sure the gimbal is not in sleep mode (For RS 2 and RSC 2 Touchscreen/Screen display indicates the gimbal is in sleep mode);
3. Check whether the gimbal joystick can normally control the gimbal movement; double-click the trigger button to check if the gimbal can return to center; whether the gimbal responds when AutoTune; whether the gimbal responds after turning off the motor pause.
4. If the mechanical balancing and auto-tune have been completed, please check the Ronin app - Motor Parameters - Basic - More. If there is a large difference in the battery level between the three axes (such as -1, 3, 65), please apply for an online repair request and then send the product back. Here is the link: https://repair.dji.com/repair/index

DJI Wanda Posted at 8-5 02:37
Hello, there. Sorry for your inconvenience. Please perform the troubleshooting steps below and tell us your feedback.
1. Make sure that the camera has been installed correctly and the (mechanical) balance has been adjusted. If the camera is not installed, please install the camera first.
2. Make sure the gimbal is not in sleep mode (For RS 2 and RSC 2 Touchscreen/Screen display indicates the gimbal is in sleep mode);

I did everything you said and the values are normal but continues to do it... What's next

anime_t Posted at 8-9 08:01
I did everything you said and the values are normal but continues to do it... What's next

Thanks for your feedback. If the issue persists after trying all the troubleshooting steps above. Please apply for an online repair request and then send it back. Here is the link: https://repair.dji.com/repair/index