Hi,

I have 2 DJI apps on my Android 12 phone : Mimo 1.7.20 and Fly 1.6.8 .

I've been using them succesfully until now.


None of them will open Today even after clearing their cache. I am getting a message : "DJI Fly failed to start several times. Restore it by clearing its history?" and clicking  "Clear now" won't help.


Other apps open fine as usual.


Does anyone know what's going on?

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to uninstall and reinstall the DJI apps on your mobile device and check if the issue persists? In addition, could you please confirm what mobile device are you using? Please keep us posted. Thank you.

Is a big issue going on,lot if people with same problem. Im on same boat ,pixel android 12

Hello,
My Dji Fly started crushing, as well as Dji Go and Dji Pilot. I tried several times to reinstall the apps,  I used Dji download center to download latest versions, but there was no any success.  
I am using Oneplus 9pro Android 12

  

same issue here... Oneplus 8pro Android 12 dji mimo app latest version

DJI FLY - Find this solution that work for me on 1+8pro - https://forum.dji.com/thread-271405-1-1.html

Samsung S22 (SM-S901U) Android 12.  Kernel Version 5.10.81 - Jun20
Neither MIMO or FLY android apps will open today... worked fine yesterday.
I uninstalled both , reinstalled and loaded from DJI's website. (links below)
What the heck DJI? I have 2 devices that no workie now... This is some serious BS.

DJI MIMO
DJI Fly

This Android 12 issue is getting really old. Hire some REAL Android devs please.
(not devs that can port from Apple to Android then patch the bugs. gonna lose some more customers if you don't.)
~ posted this like it makes a difference.. DJI has been pooch'n the android users for many many years. nothing new.

Android Errors

DJI Mimo and DJI fly suddenly did not start anymore on Samsung Galaxy S21 Ultra  with android 12, One UI 4.1, google play system update from 1st July and Security Patch from 1st of august. On another Smartphone, Galaxy A51 with Android 12, One UI 4.1, google play system update from 1st may and Security Patch from 1st april both apps run like a charm. Maybe this information helps to fix the problem.

djiuser_u2K7STzScjkU Posted at 8-10 23:53
DJI Mimo and DJI fly suddenly did not start anymore on Samsung Galaxy S21 Ultra  with android 12, One UI 4.1, google play system update from 1st July and Security Patch from 1st of august. On another Smartphone, Galaxy A51 with Android 12, One UI 4.1, google play system update from 1st may and Security Patch from 1st april both apps run like a charm. Maybe this information helps to fix the problem.

this worked for me on 1+8pro with Android12 - https://forum.dji.com/thread-271405-1-1.html

skorpio_68 Posted at 8-11 01:01
this worked for me on 1+8pro with Android12 - https://forum.dji.com/thread-271405-1-1.html

This is a buggy untested beta. You serious?
Be sure to get liability insurance!

I have also issue with DJI go 4. It crashed all the time.i tried to reinstall but still same issue im using OnePlus 9 pro with android12

DJI Paladin Posted at 2022-8-8 20:10
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to uninstall and reinstall the DJI apps on your mobile device and check if the issue persists? In addition, could you please confirm what mobile device are you using? Please keep us posted. Thank you.

You can't uninstall then reinstall. The app is gone in the Play Store for Android users. We can't fly which means I'm out of a job now. What's the fix professor? You shouldn't tell people to uninstall the app. They'll never see it again. Remove that from your replies. What are we supposed to do now?

djiuser_9K47e2umCQSe Posted at 4-18 08:34
You can't uninstall then reinstall. The app is gone in the Play Store for Android users. We can't fly which means I'm out of a job now. What's the fix professor? You shouldn't tell people to uninstall the app. They'll never see it again. Remove that from your replies. What are we supposed to do now?

Hi there. Thank you for reaching out and welcome to DJI Forum. If your concern is about DJI Fly app, you may download the app using the link below. On that link, you can also other the DJI applications and softwares. Should you need other concerns, please don't hesitate to reach us. Thank you and wish you have a wonderful day ahead!

https://www.dji.com/downloads/djiapp/dji-fly

DJI Paladin Posted at 2022-8-8 20:10
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to uninstall and reinstall the DJI apps on your mobile device and check if the issue persists? In addition, could you please confirm what mobile device are you using? Please keep us posted. Thank you.

I have been experiencing the same issue and I have Uninstalled the app and re installed it. I have also checked for updates and looked through settings. My phone is a samsung A23

djiuser_OJKlr1bexFvl Posted at 1-10 10:45
I have been experiencing the same issue and I have Uninstalled the app and re installed it. I have also checked for updates and looked through settings. My phone is a samsung A23

Hello there, please provide your device model and the name of the APP you need to download, so that we can further check. Looking forward to your reply.