Iphone 11 IOS 15.6 not work
1730 13 2022-8-8
Uploading and Loding Picture ...(0/1)
o(^-^)o
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

I try to connect and activate new DJI Goggles v2 with my Iphone 11 but get error "This Accessory May Not Be Supported on iPhone".
I have two Iphone 11 and 3 original cable.
I try original DJI and not original OTG cable.
If i connect DJI Goggles v2 to computer and run DJI Assistant 2 - all ok, i can update latest firmware and not have problem, but Iphone not work.
I try DJI FLY, DJI GO 4 and DJI Pilot app.  
I tried resetting my iPhone, it didn't help.
Help pls me.

2022-8-8
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

IOS 15.6 on Iphone
2022-8-8
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to uninstall and reinstall the DJI Fly app on your mobile device and kindly please redo the activation? Please make sure that all the components are connected during the activation. You may refer to the tutorial link below for your reference. Please keep us posted. Thank you.

2022-8-8
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

yes, I tried reinstalling the app. And my wife's second phone never an app installed.
I also tried resynchronizing all devices according to the instructions.
2022-8-8
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

and i can't use my old android 9 device it has 32 bit architecture but dji fly only works on 64 bit ((((
2022-8-8
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

I buy a device for $ 1000 and I can’t use it, I need to buy a new phone, and I don’t know which one will work 100%, isn’t this a joke on users?
2022-8-8
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

if i connect my Iphone to Macbook with OTG Cable DJI + lightning cable = not have problem
2022-8-9
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

Original OTG cable(Type-с lightning) with mfi certificate can help me ?
2022-8-9
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

My friend give me a Android phone, and we activated Drone, but my Iphone didn’t work, I don’t know which phone to buy now? I'm afraid to buy the wrong phone, the Dji Virtual Flight app does not work on Android. How do you know which iPhone to buy?
2022-8-10
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

I tried to reset my iPhone completely, it didn't help, I can't roll back the firmware.
on the drone now there is a requirement to update the firmware, but I can’t update without a phone
I will return the drone to the store
2022-8-11
Use props
bjr981s
Second Officer
Flight distance : 139698 ft
  • >>>
Australia
Offline

I am not 100% sure but I think that Apple has stopped supporting iPhone in Russia due to the war.

Just a possibility. Check the version of the DJI Fly app on your iPhone. App store my not be updating apps in your region.

2022-8-11
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

DJI Fly have in Store and Apple not block DJI App.
2022-8-11
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

I bought a new iPhone 13 today and am trying to test the DJI Goggles 2 connectivity - same issue "This accessory may not be supported on iPhone".
Crazy time =)
I think the problem with glasses. old revision
2022-8-12
Use props
Arkasha18
lvl.1
Flight distance : 3852 ft

Russia
Offline

Iphone not from Russia! from UK
2022-8-12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules