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Dji app - not working
774 14 2022-8-9
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dansmar
First Officer
Flight distance : 422149 ft
United States
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Using a stock android device with stock android 12,

Dji app just crashing, worked about a week ago

Pixel 5 - stock android


Anyone else? Any chance DJi fix this issue?


This is why dji was kicked out of the app store poor app support for Android - it's funny a 3rd party developer can support stock android but dji doesn't




2022-8-9
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Blériot53
Captain
Flight distance : 5168924 ft
  • >>>
United Kingdom
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Which App are you referring to? DJI Fly and DJI Mimo work fine with Android 12. Whilst it's true that  version 12 killed the DJI Go4 App, if you delete it and then re-install direct from the DJI dowloads page, which you can find by surfing the DJI site a little, then it will work. That's what I did for my Galaxy A51.
2022-8-9
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SthWestImagery
lvl.1
Flight distance : 336522 ft
Australia
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I have the exact same problem. Was working fine up until August 7. Tried flying August 8 - nothing. App crashes after a millisecond. Tried deleting, re-installing, downloading latest app form DJI downloads, clearing cache... Nothing! It's very frustrating, as now my Air 2s is effectively useless. I'm using a Pixel 4a 5g. I note there are other Pixel users whose app also stopped working at around the same date, also on this forum. As a matter of interest, I still had the DJI Go 4 app installed - it also has the same problem.
2022-8-9
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SthWestImagery
lvl.1
Flight distance : 336522 ft
Australia
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SthWestImagery Posted at 8-9 23:41
I have the exact same problem. Was working fine up until August 7. Tried flying August 8 - nothing. App crashes after a millisecond. Tried deleting, re-installing, downloading latest app form DJI downloads, clearing cache... Nothing! It's very frustrating, as now my Air 2s is effectively useless. I'm using a Pixel 4a 5g. I note there are other Pixel users whose app also stopped working at around the same date, also on this forum. As a matter of interest, I still had the DJI Go 4 app installed - it also has the same problem.

DJI Fly is the app.
2022-8-9
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djiuser_prk8sFDwrUfc
New

United States
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Same problem here except with the DJI Mimo app version 1.7.24 on a Pixel 3XL running Android 12 SP1A.210812.016.C1. Was working fine last week and now I can't stream using my DJI pocket 2.
2022-8-10
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engelo2
Second Officer
Flight distance : 3715837 ft
United States
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Same problems in Pixel 6 pro ........  DJI FLY  do not open\install .......... what the fuck !  :-(
2022-8-10
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djiuser_xhCguGaSuOUF
lvl.1
Flight distance : 50935 ft
United Kingdom
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engelo2 Posted at 8-10 00:24
Same problems in Pixel 6 pro ........  DJI FLY  do not open\install .......... what the fuck !  :-(

Exact same issue! Tried so many times even downloading older versions of the app too!
2022-8-10
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Gagun
lvl.1
Bosnia and Herzegovina
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Check this post, and PM DJI admin (DJI Natalia) for test file apk, it works on my Pixel 4a 5g with Mini 2...

https://forum.dji.com/forum.php? ... 1090&extra=page%3D1

You need to uninstall old ap then install the test one...

Cheers
2022-8-10
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arnozill
lvl.1

Germany
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SthWestImagery Posted at 8-9 23:41
I have the exact same problem. Was working fine up until August 7. Tried flying August 8 - nothing. App crashes after a millisecond. Tried deleting, re-installing, downloading latest app form DJI downloads, clearing cache... Nothing! It's very frustrating, as now my Air 2s is effectively useless. I'm using a Pixel 4a 5g. I note there are other Pixel users whose app also stopped working at around the same date, also on this forum. As a matter of interest, I still had the DJI Go 4 app installed - it also has the same problem.

Mit dem Pixel 4a ohne 5G dasselbe
2022-8-10
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RemixDaMix
lvl.1
United States
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The app isn't working for me either. I have a Samsung Galaxy Z Fold 3 and the app was working just yesterday for me but today it'll try to open for a split second and then just goes back to the previous screen I was on. I sometimes get a message saying the app crashed due to a bug and that I should just wait until DJI has an update for a fix.
2022-8-10
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djiuser_pHG7Enp18gxe
New
Flight distance : 202490 ft
French Polynesia
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Hello,

Same problem for me on samsung s20. It was working yesterday. I ve download latest dji fly version but it does not fix. App crash when i launch it.
2022-8-10
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dansmar
First Officer
Flight distance : 422149 ft
United States
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PM dji Natalia for link and password
2022-8-10
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RemixDaMix
lvl.1
United States
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Test files seem to work for me but wasn't able to do a lot of flying this morning due to low light so I'll do some more flying later on and update accordingly.
2022-8-10
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DJI Stephen
Super Moderator
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SthWestImagery Posted at 8-9 23:41
I have the exact same problem. Was working fine up until August 7. Tried flying August 8 - nothing. App crashes after a millisecond. Tried deleting, re-installing, downloading latest app form DJI downloads, clearing cache... Nothing! It's very frustrating, as now my Air 2s is effectively useless. I'm using a Pixel 4a 5g. I note there are other Pixel users whose app also stopped working at around the same date, also on this forum. As a matter of interest, I still had the DJI Go 4 app installed - it also has the same problem.

Hello there SthWestImagery. I am sorry for the trouble this has caused and thank you for reaching out. We have sent you a PM, kindly please check. Thank you.
2022-8-11
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RemixDaMix
lvl.1
United States
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Test file works. Flown my drone twice today and didn't notice anything out of the ordinary, well besides that I forgot bug repellant and how much mosquitos love my legs for some reason. App booted up the first try each time and went directly to the fly screen. Thanks you DJI Natalia for the link and password.
2022-8-11
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