My Mini SE no longer records video. Pictures are fine just no video.

I am using Fly app 1.6.8 on a iPhone 12 with IOS 16. I have deleted the app and re-installed it with same issue. Using an iPhone SE with IOS 15.6 the video records without a problem. There may be an issue with DJI Fly and Apples latest software IOS

I am using Fly app 1.6.8 on a iPhone 12 with IOS 16. I have deleted the app and re-installed it with same issue.

I am using Fly app 1.6.8 on a iPhone 12 with IOS 16. I have deleted the app and re-installed it with same issue. Using an iPhone SE with IOS 15.6 the video records without a problem. There may be an issue with DJI Fly and Apples latest software IOS 16.0.

Hi, there. Sorry for your inconvenience. May we know if the APP was installed from our official website? Please note that the latest version of the DJI Fly APP is 1.6.9. If it's possible, please provide us with a video related to this issue. Thank you.

DJI Thor Posted at 8-10 20:34
Hi, there. Sorry for your inconvenience. May we know if the APP was installed from our official website? Please note that the latest version of the DJI Fly APP is 1.6.9. If it's possible, please provide us with a video related to this issue. Thank you.

Thor:

The app was downloaded from the Apple App store and it is 1.6.9 NOT 1.6.8 that the app store said it was.

I tried an older iPhone SE running IOS 15.6 and the recording worked without a problem. The Fly app is not working with IOS 16 which is in BETA. I have filed a bug report with Apple. This may or may not be an issue when it is released in October.

Philip

fansacad5fe5 Posted at 8-10 20:43
Thor:

The app was downloaded from the Apple App store and it is 1.6.9 NOT 1.6.8 that the app store said it was.

Thank you for your feedback. After further checking with our team, please note that currently IOS 16 hasn't compatible with the APP which may lead to this abnormality. We have forwarded your feedback to our team. Thanks for your understanding and support.

Thank you, I do understand.

fansacad5fe5 Posted at 8-11 16:17
Thank you, I do understand.

Thanks for your understanding and support.