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[Resoved] DJI Fly App Crash Android 12 August Security Update
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Bucky_McDonuts
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Flight distance : 187625 ft
United States
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Greetings!

The DJI Fly App is now crashing since the Android August security update on my Samsung S22 Ultra. Versions between 1.4.0 and 1.6.9 all crash. In fact, all DJI apps crash, mimo, store, and more!

Thanks in advance!

Your pal,
Bucky


8-10 15:37
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DJI Susan
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Hi all, the DJI Fly app has been updated on DJI website, please download it directly from the web: https://www.dji.com/downloads/djiapp/dji-fly
8-13 03:06
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DJI Natalia
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Hi, there. We have sent you a PM about this issue, please check.
8-10 17:24
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djiuser_gnk5G3lDrJ6f
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DJI Natalia Posted at 8-10 17:24
Hi, there. We have sent you a PM about this issue, please check.
I am having the same issue.  May I get some help.  I've reached out to support with no luck.
8-10 17:41
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djiuser_iMOozKoys4rI
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Flight distance : 20955 ft
Canada
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DJI Natalia Posted at 8-10 17:24
Hi, there. We have sent you a PM about this issue, please check.

I am having the same issue.  I am using my Pixel 5 using Android 12 with the latest updates.  I have tried installing version 1.6.9 with no luck.

Any suggestions would be appreciated.
8-10 17:54
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achingd
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djiuser_iMOozKoys4rI Posted at 8-10 17:54
I am having the same issue.  I am using my Pixel 5 using Android 12 with the latest updates.  I have tried installing version 1.6.9 with no luck.

Any suggestions would be appreciated.

Same failure.  Galaxy S22 Ultra  running Android 12, Android security patch 8/1.  
Uninstalled Dji Fly App, download and installed  latest version.  No effect.  Repeated twice, no effect.
Restarted S22, no effect.
Would Litchi fare better?

Thanks  
8-10 20:06
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DJI Thor
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djiuser_gnk5G3lDrJ6f Posted at 8-10 17:41
I am having the same issue.  May I get some help.  I've reached out to support with no luck.

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-10 20:22
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DJI Thor
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djiuser_iMOozKoys4rI Posted at 8-10 17:54
I am having the same issue.  I am using my Pixel 5 using Android 12 with the latest updates.  I have tried installing version 1.6.9 with no luck.

Any suggestions would be appreciated.

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-10 20:22
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DJI Thor
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achingd Posted at 8-10 20:06
Same failure.  Galaxy S22 Ultra  running Android 12, Android security patch 8/1.  
Uninstalled Dji Fly App, download and installed  latest version.  No effect.  Repeated twice, no effect.
Restarted S22, no effect.

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-10 20:22
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djiuser_2e9Njhn9kDqg
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DJI Natalia Posted at 8-10 17:24
Hi, there. We have sent you a PM about this issue, please check.

Dji fly app crash please help
8-10 20:48
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djiuser_QvOg6T2Fziwy
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Flight distance : 19469 ft
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Bonjour, impossible de faire fonctionner Dji Fly depuis hier sur mon Samsung Galaxy Fold.
J'ai des vols à effectuer demain et je suis très très embêté. J'ai un mini 2.
8-10 22:23
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djiuser_WYC32dwvAxNB
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Same here all my DJI apps don't work at all please help
8-10 23:37
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DJI Thor
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djiuser_2e9Njhn9kDqg Posted at 8-10 20:48
Dji fly app crash please help

Hi, there. Sorry for your inconvenience. May we know the model and version system of your device?
8-10 23:41
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DJI Thor
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djiuser_WYC32dwvAxNB Posted at 8-10 23:37
Same here all my DJI apps don't work at all please help

Hi, there. Sorry for your inconvenience. May we know the model and version system of your device?
8-10 23:42
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DJI Thor
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djiuser_QvOg6T2Fziwy Posted at 8-10 22:23
Bonjour, impos6de faire fonctionner Dji Fly depuis hier sur mon Samsung Galaxy Fold.
J'ai des vols à effectuer demain et je suis très très embêté.

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-10 23:42
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djiuser_iHLRiNmMCHi4
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Mini 2 worked perfectly 36 hrs ago now, it's a paper weight, uninstalled and reinstalled cleared caches still nothing samsung A51 5g running 12
8-10 23:48
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djiuser_iHLRiNmMCHi4
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I was on the chat earlier and they said it was a bug with samsung but it seems to be farther reaching, Is there a fix in the works ?
8-11 00:00
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djiuser_VgreFXm1yP6F
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Australia
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Hi i have a Samsung 21 using the dji fly app and it wont let me open it, i have the latest update on my phone aswell
8-11 00:25
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FamTheTankMan
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United Kingdom
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Hi, I'm having the same issue but with the DJI Mimo app.
I rely heavily on this app for work and this has now caused massive issue to my work flow and on-going projects.
PLEASE if there's a fix, can someone PM me?
The issue of the DJI Fly and DJI Mimo app crashing due to a recent Android 12 update seems to be happening with many people.
Why not just make the fix public?
8-11 01:54
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O2 Aventura SL
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Romania
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Hi!
The Dji Fly app doesn't work properly since updating of my Samsung S20+ to Android 12
Please, help!
8-11 01:58
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Alessy DC
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Italy
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Oppo Findx3 pacth luglio 2022, crack app DJI FLY 1657082707253-DJI-v1.6.9-220705-1005-52705-official-sec.apk. install new . it keeps interrupting
8-11 02:16
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djiuser_QvOg6T2Fziwy
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DJI Thor Posted at 8-10 23:42
Hi, there. Sorry for your inconvenience. May we know the model and version system of your device?

Bonjour,  
Je n'arrive plus à utiliser Dji Fly sur mon Samsung Fold depuis hier pour mon Drône Mini 2.
8-11 03:30
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djiuser_AAY0F2OspJHJ
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DJI Thor Posted at 8-10 20:22
Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.

Please can you send me too?
8-11 03:56
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djiuser_K2fl5cn87yEu
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United Kingdom
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Hi I'm getting same failure Xiaomi redmi 10pro.
Tried deleting and reinstalling no luck.
Tried package installation no luck.
Screen opens then closes within a second.

Is there a fix I need the drone for work
8-11 04:04
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djiuser_RicfHIs9u3Ui
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Denmark
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I have the same problem on Oneplus 8 pro, Android 12.
What's all this with PM - can't find ANYWHERE to send PM!!!!!
8-11 04:08
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DJI Thor
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djiuser_iHLRiNmMCHi4 Posted at 8-10 23:48
Mini 2 worked perfectly 36 hrs ago now, it's a paper weight, uninstalled and reinstalled cleared caches still nothing samsung A51 5g running 12

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-11 04:30
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DJI Thor
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djiuser_iHLRiNmMCHi4 Posted at 8-11 00:00
I was on the chat earlier and they said it was a bug with samsung but it seems to be farther reaching, Is there a fix in the works ?

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-11 04:31
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DJI Thor
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djiuser_VgreFXm1yP6F Posted at 8-11 00:25
Hi i have a Samsung 21 using the dji fly app and it wont let me open it, i have the latest update on my phone aswell

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-11 04:32
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DJI Thor
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FamTheTankMan Posted at 8-11 01:54
Hi, I'm having the same issue but with the DJI Mimo app.
I rely heavily on this app for work and this has now caused massive issue to my work flow and on-going projects.
PLEASE if there's a fix, can someone PM me?

Hi, there. Sorry for your inconvenience. If you are experiencing the APP crash issue, we have sent you a PM. You may have a check. Thank you.
8-11 04:34
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DJI Thor
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djiuser_QvOg6T2Fziwy Posted at 8-11 03:30
Bonjour,  
Je n'arrive plus à utiliser Dji Fly sur mon Samsung Fold depuis hier pour mon Drône Mini 2.

Hi, there. Please note that we have sent you a PM. May we know if you have received it?
8-11 04:36
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DJI Thor
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djiuser_iHLRiNmMCHi4 Posted at 8-10 23:48
Mini 2 worked perfectly 36 hrs ago now, it's a paper weight, uninstalled and reinstalled cleared caches still nothing samsung A51 5g running 12

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-11 04:37
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DJI Thor
Administrator
Flight distance : 13602 ft
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djiuser_iHLRiNmMCHi4 Posted at 8-11 00:00
I was on the chat earlier and they said it was a bug with samsung but it seems to be farther reaching, Is there a fix in the works ?

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-11 04:37
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DJI Thor
Administrator
Flight distance : 13602 ft
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FamTheTankMan Posted at 8-11 01:54
Hi, I'm having the same issue but with the DJI Mimo app.
I rely heavily on this app for work and this has now caused massive issue to my work flow and on-going projects.
PLEASE if there's a fix, can someone PM me?

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-11 04:38
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DJI Thor
Administrator
Flight distance : 13602 ft
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O2 Aventura SL Posted at 8-11 01:58
Hi!
The Dji Fly app doesn't work properly since updating of my Samsung S20+ to Android 12
Please, help!

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-11 04:38
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DJI Thor
Administrator
Flight distance : 13602 ft
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djiuser_K2fl5cn87yEu Posted at 8-11 04:04
Hi I'm getting same failure Xiaomi redmi 10pro.
Tried deleting and reinstalling no luck.
Tried package installation no luck.

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-11 04:39
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DJI Thor
Administrator
Flight distance : 13602 ft
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djiuser_RicfHIs9u3Ui Posted at 8-11 04:08
I have the same problem on Oneplus 8 pro, Android 12.
What's all this with PM - can't find ANYWHERE to send PM!!!!!

Hi, there. Sorry for your inconvenience. We have sent you a PM. You may have a check. Thank you.
8-11 04:39
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FamTheTankMan
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United Kingdom
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DJI Thor Posted at 8-11 04:34
Hi, there. Sorry for your inconvenience. If you are experiencing the APP crash issue, we have sent you a PM. You may have a check. Thank you.

Hi, thanks for the quick reply.

I've checked my PM's and there doesn't appear to be any messages there.
Thought I'd also throw in that I'm using a Samsung S21 Ultra 5G.
Really hope this can be solved quickly as It's having a knock-on effect on my work.
8-11 04:45
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djiuser_QvOg6T2Fziwy
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Flight distance : 19469 ft
Turkey
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DJI Thor Posted at 8-11 04:36
Hi, there. Please note that we have sent you a PM. May we know if you have received it?

Je n'ai rien reçu.
8-11 04:46
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djiuser_6b5M70hrVo0t
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Australia
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I'm having the same issue on S20 S21 and note 10+
8-11 05:18
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Akos07
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Hungary
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Hi, I'm having the same issue with my samsung galaxy a52s. And I have Android 12 too.
8-11 06:06
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djiuser_mo3xC7D0tEFB
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India
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I am having same issue. I am using Oneplus 9 pro using Android 12 with latest updates. I have tried installing 1.6.9 and 1.4.2 and all with no luck. After connect my RC it's starting crash. Before that it is opened normally only.

Any suggestions to resolve my issue will be appreciated
8-11 06:16
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