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DJI MIMO does not work on Galaxy S22 ultra
9222 22 2022-8-10
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Skylee
lvl.2
Flight distance : 70125 ft
United States
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I just change my Galaxy S21 ultra to the Galaxy S22 ultra and now the DJi mimo not even open, it throw a message saying "Clear the cache of the app because it has a bug"
Any solution to this problem?
2022-8-10
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DJI Stephen
DJI team
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Hello there Skylee. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to uninstall and reinstall the DJI Mimo application on your mobile device from this DJI Link ( https://www.dji.com/downloads/djiapp/dji-mimo ) to see if the issue will still persist? In addition, kindly please save all important information photos and videos before uninstalling the DJI Mimo application on your mobile device for you not to loose these files. If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.

2022-8-10
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GaryDoug
Second Officer
Flight distance : 1264639 ft
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United States
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Bleeding edge technology. It may be possible later.
2022-8-10
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Ymmi21
lvl.1
Flight distance : 642766 ft
Poland
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I've a similar issue with the DJI MIMO - I can't open it. Yesterday a bought a brand new DJI OSMO 4 SE and everything works good, but suddenly (after 3h) the app's stop working, without any notification before.
I don't see any updates of the main system (I'm using a Xiaomi Mi 11, android 12, security from 2022-07-01)  in the mean time. I checked the apk (DJI MIMO) on my wife phone (Galaxy Note 10 lite) and everthing works good.

Could someone help me - pls.
2022-8-10
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Skylee
lvl.2
Flight distance : 70125 ft
United States
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Does not work
2022-8-11
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djiuser_DZfdJT3aRg5A
New

Portugal
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Estou tendo o mesmo problema, não consigo utilizar o aplicativo em meu s22 ultra :/
2022-8-11
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Matias E D
lvl.1
Flight distance : 149813 ft
Argentina
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Mismo problema "DJI Fly" y "DJI Mimo" dejaron de andar. Tengo un Samsung S22 Ultra con android 12.
Descargué la app DJI Fly v 1.6.12 desde un enlace de HATU y ahora abre, mañana la probaré.
Para DJI MINO aún no he encontrado solución. Agradezco si me pueden enviar una solución.
2022-8-11
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Matias E D
lvl.1
Flight distance : 149813 ft
Argentina
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DJI Stephen Posted at 8-10 20:57
Hello there Skylee. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to uninstall and reinstall the DJI Mimo application on your mobile device from this DJI Link ( https://www.dji.com/downloads/djiapp/dji-mimo ) to see if the issue will still persist? In addition, kindly please save all important information photos and videos before uninstalling the DJI Mimo application on your mobile device for you not to loose these files. If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.

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Esta versión he probado a instalarla y sigue sin funcionar !!  Al intentar abrirla se destella y se cierra, lo mismo que estaba sucediendo con la versión anterior de DJI FLY. Por favor necesito una solución. gracias
2022-8-11
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fansf383c8da
New

United Kingdom
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Latest version of mimo does not launch on my galaxy s22 ultra. Just says there is a problem
2022-8-13
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Suren
Captain
Flight distance : 13425892 ft
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New Zealand
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I just installed it yesterday on my S22 Ultra. I scanned the barcode and phone downloaded the app, it installed and worked fine.
2022-8-13
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djiuser_xnG2giDsgxsV
lvl.1
Flight distance : 10351 ft
South Africa
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Same for me
Djigo4 and mimo no work, m11i
2022-8-14
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Carlos Johany Gonzaacutelez Goacuten
New

United States
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Compré hoy el DJI Osmo Mobile 5, tengo un Samsung Galaxy S22 Ultra y no he podido poner a funcionar la app, me sale error y no abre. Veo que es un problema general y DJI no se esfuerza por solucionar.
2022-8-17
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Carlos Johany Gonzaacutelez Goacuten
New

United States
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Matias E D Posted at 8-11 19:37
Esta versión he probado a instalarla y sigue sin funcionar !!  Al intentar abrirla se destella y se cierra, lo mismo que estaba sucediendo con la versión anterior de DJI FLY. Por favor necesito una solución. gracias

Hola, recibiste solución?
2022-8-17
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djiuser_1EawSwhB2OG0
New

Switzerland
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Samsung s22+
Половина экрана чёрная...
Что делать?
2022-11-18
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Fazer
lvl.2
Flight distance : 1627795 ft
Germany
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So eine verdammte Scheisse, das Drecksprogramm geht nicht mit galaxy 22. Die chinessen sind zu blöd dazu
2023-1-12
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victorbr
lvl.2
Flight distance : 31224 ft
Brazil
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Maybe when Samsung launch Galaxy S23, DJI launches support for S22... What a shame...
2023-1-30
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djiuser_jpeMInYL6YBJ
lvl.1
New Zealand
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I bought Osmo 6, tried installing mimo on Samsung s32 Ultra. It does not allow me.
2023-3-5
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djiuser_jpeMInYL6YBJ
lvl.1
New Zealand
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victorbr Posted at 1-30 09:03
Maybe when Samsung launch Galaxy S23, DJI launches support for S22... What a shame...

Is there any other option, should I return my Osmo.
2023-3-5
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djiuser_tIiKEmgVLQfC
New

United Arab Emirates
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S23 ultra dji app not opening pls help
2023-3-11
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speedracer66
lvl.1
Flight distance : 175597 ft
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United Kingdom
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djiuser_tIiKEmgVLQfC Posted at 3-11 09:47
S23 ultra dji app not opening pls help

I couldn't even get it to run this morning but the latest version (mostly) works. Uninstall Mimo and download the latest APK.
2023-3-12
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DJI Tony
Administrator

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djiuser_jpeMInYL6YBJ Posted at 3-5 10:05
I bought Osmo 6, tried installing mimo on Samsung s32 Ultra. It does not allow me.

Hi there. Thanks for reaching out. We're sorry for the inconvenience. May we ask what the specific error message is? If possible, kindly post a screenshot of the error message. Also, have you tried uninstalling and reinstalling the app? You may reinstall it from this link. Please keep us posted.
2023-3-12
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DJI Tony
Administrator

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djiuser_tIiKEmgVLQfC Posted at 3-11 09:47
S23 ultra dji app not opening pls help

Hi there. We're sorry you're experiencing the same concern. May we ask what specific DJI app you are using? As mentioned in the comments above, kindly try uninstalling and reinstalling the app from the DJI official website (www.dji.com) and try again. We look forward to your update.
2023-3-12
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sassa75
New
Italy
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Io ho un samsung s22 ultra con android 13 mimo continua a bloccarsi qualche soluzione ? Grazie
2023-3-14
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