DJI Wanda
Administrator
Offline
|
djiuser_SLRsYpSkdOZR Posted at 7-22 09:45
I have a Galaxy Note 20 and every time I turn on the controller then plug in the phone with no case on it, it comes up with moisture in the port. But it I turn on the controller first then plug it into my phone it comes up RC not connected. I have been good back and forth with DJI for almost 3 months. DJI REFUSED to give me a refund because my unit was too old. So after buying a new phone and 3 new type C wires, nothing will work. I've sent both my controller and drone to the support team. Drone sent once and controller 3 times. They said there was a problem with my controllers board which they fix 3 different times and still nothing worked. FINALLY after 3 months they sent me a new controller after threating to thrn them into my credit card company to get a full refund. And still the controller and drone will not connect to my Galaxy Note 20 at all but it will connect to my wifes Iphone. So long story short if I want to fly the piece of Junk I have to buy an IPhone (3rd phone).
Hi, there. Sorry for the inconvenience. May we know the current firmware version of the remote controller, the DJI FLY APP version, the OS version of your phone, and detailed information of your wife's phone? |
|