Please select Into the mobile phone version | Continue to access the computer ver.
Gimble questions
730 6 2022-8-12
Uploading and Loding Picture ...(0/1)
o(^-^)o
jfbond
lvl.4
Flight distance : 1240538 ft
Ireland
Offline

Dear DJI community,

Following a small crash (less than 1m high) , I lost my gimble face cover (the part that reads "E 24 F 1.7").

Would replacing this tiny front cover possibly fix the errors I am now getting : "gimble stuck", "gimble motor overload", "obstacle avoidance disabled"?

Although I can move the gimble with my fingers in all directions and I can see the video stream clearly, I am unable to calibrate nor move the gimble using the controller's wheel.


I also wanted to know the typical cost for a repair of this sort through DJI repair center. I am not looking for a committed quote but rather a typical cost so I can make a decision.

If I send back for repairs, do I need to unscrew the props?


Finally, if I was to buy a new mini 3, would it work with my RC with screen? The online store states that the drone can be used with the RC-N1 controller but there is no mention of the RC with screen.



2022-8-12
Use props
fans5d3e3440
lvl.3
Flight distance : 4964 ft
United States
Offline

I would say it's more than just the face cover.  That's just a snap on piece, that can be replaced with filters.

I have seen a DJI web page that gives ballpark figures for some repairs.  Let me see if I can it.  **Edit** Try this page:  https://repair.dji.com/repair/price-inquiry

You can drop/re-pair the RC from the aircraft (or a new one) at any time.

2022-8-12
Use props
DowntownRDB
Core User of DJI
Flight distance : 1722 ft
  • >>>
United States
Offline

Finally, if I was to buy a new mini 3, would it work with my RC with screen?
Yes it will.

2022-8-12
Use props
MS
lvl.4
Flight distance : 54469 ft
United Kingdom
Offline

As you're in the UK.
I remember watching a Geeksvana YouTube video about the internal parts of the Mini 3.
If you look in the info section of the video linked below, there's a company in the UK that repairs drones (I've no experience of using them, just passing on the info).



Link to their site: https://www.droneoptix.repair/

2022-8-12
Use props
DJI Stephen
DJI team
Offline

Hello there jfbond. I am sorry for the trouble this has caused and thank you for reaching out. Since there was a crash that happened before and now you are having this issue with your DJI Mini 3 Pro. It would be best to contact our DJI support team at https://www.dji.com/support for us to be able to assess the said DJI Drone for damages. We will do our best to help and give out the best resolution for this issue. Again I am sorry for this trouble and thank you.
2022-8-12
Use props
jfbond
lvl.4
Flight distance : 1240538 ft
Ireland
Offline

DJI Stephen Posted at 8-12 20:01
Hello there jfbond. I am sorry for the trouble this has caused and thank you for reaching out. Since there was a crash that happened before and now you are having this issue with your DJI Mini 3 Pro. It would be best to contact our DJI support team at https://www.dji.com/support for us to be able to assess the said DJI Drone for damages. We will do our best to help and give out the best resolution for this issue. Again I am sorry for this trouble and thank you.

Thank you for your reply Stephen . I sent my drone for repair this morning as I was unable to fix the issue myself.
2022-8-13
Use props
DJI Stephen
DJI team
Offline

jfbond Posted at 8-13 04:21
Thank you for your reply Stephen . I sent my drone for repair this morning as I was unable to fix the issue myself.

Hi there jfbond. Thank you of the reply and for giving us this update. If you have any other concerns or any inquiries with DJI in the future. Please feel free to post it here at DJI Forum. We are all here to help and assist you. Thank you.
2022-8-13
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules