I have 6 Mavic 3 batteries that I rotate usage with.  They've all been great so far except for the last time when I wanted to charge them.  Four of them were awake and two were not.  So I placed one of the hibernating batteries into the Mavic 3 Cine and connected the USB cable and it woke up in a couple of seconds and charged up fine.  The second hibernating battery would not wake up or charge at all.  Has anyone else experienced this?  Any info on how to wake this one battery up would be greatly appreciated.  Thanks

Have you tried charging them longer?

Hello there MM M3 Cine. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to put / connect your DJI Mavic 3 Intelligent Flight Batteries to the charger for around 1 hour to see if it will take in charge. Kindly please keep us posted for further assistance. Thank you.

Did you run it down too low?

wa.jesse07 Posted at 8-12 19:30
Have you tried charging them longer?

Yes, I tried to charge overnight. No luck.

BrianKushner Posted at 8-13 09:38
Did you run it down too low?

I usually run the batteries to near empty before recharging them again. -Is that what you mean?

MM M3 Cine Posted at 8-14 08:45
I usually run the batteries to near empty before recharging them again. -Is that what you mean?

Yes...If you run them too low and don't recharge immediately you will kill the battery and have to toss it.

BrianKushner Posted at 8-14 20:35
Yes...If you run them too low and don't recharge immediately you will kill the battery and have to toss it.

Toss it? It can't be woken up? It's basically brand new.

MM M3 Cine Posted at 8-15 04:55
Toss it? It can't be woken up? It's basically brand new.

Contact DJI for warranty claim.