Hello, i just got a used ipad mini 4 and when i went to log into the dji go app to fly my inspire, it was saying my login was wrong, so i decided to reset my password. I asked for an email to reset it and when i got the email, it was in all chinese. So i tried the reset by phone, it then asked me for mainland china phone number. I live in the united states. What is going?? And how do i fix it?? Or, worst, CAN IT EVEN BE FIXED AND DID I WASTE MONEY ON BUYING THIS IPAD TO FLY MY INSPIRE?!?!?!?! HELP!!!

Hi, there. We are greatly sorry to hear about that. May we know which way you contact us? Could you please tell us your email address for our further checks?

my email is jasonbroadt@gmail.com.

DJI Thor Posted at 8-15 17:20
Hi, there. We are greatly sorry to hear about that. May we know which way you contact us? Could you please tell us your email address for our further checks?

Did you find a problem or not?

SiteWork Media Posted at 8-20 14:22
Did you find a problem or not?

Hi, there. Sorry for the late reply. Please try to reinstall the APP via our official website to see if it works. Here is the link: https://www.dji.com/ca/downloads/djiapp/dji-go-3