DJI ACTION 2
908 2 2022-8-15
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Ricardo Rosa
lvl.1
Flight distance : 207448 ft
Brazil
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I have a dji action 2 dual screen, the bottom, forntal module is not working properly, it no longer appears on the screen and no longer recognizes my memory card, a Sandisk Pro Extreme, it worked perfectly, but it stopped being recognized and the bottom, front module turns on, works as a power bank but no longer recognizes the memory card and no longer turns on ;(

https://youtube.com/shorts/O52fU_JWD8Q?feature=share


2022-8-15
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DJI Paladin
Administrator
Flight distance : 318 ft

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Thank you for reaching out and we're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding.
2022-8-16
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djiuser_X2fAMXEcV09v
lvl.1
Italy
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i have heavy jello issues on my action2.  I have already provided the serial number.  I shared a link of a video to show you the problem.  i reinstalled dji mimo as you told me, but no new firmware.  can i have a firmware that solves the problem for me please?  or is it better to sell it and buy another brand?
2022-8-17
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