DJI Natalia
Administrator
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Hi, there. We are sorry for the inconvenience caused.
Could you please check the following details and update them again?
If you still meet the same problem, could you please send us a screenshot so that we can confirm the problem better?
Thank you.
• Before updating, ensure that the battery level of the device is above 50%.
• Before updating the firmware, be sure to insert a microSD card
• While updating, do not power off the device or disconnect the USB cable. Otherwise, the update may fail.
• During updating, it is normal that the screen is grayed out and shows a warning stating that the update progress is XX%, and the image transmission view may appear. Do nothing before the update is completed to avoid affecting the normal updating process. |
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