Android 12 not Compatible with DJI applications
4401 32 2022-8-21
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hamidslens
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Flight distance : 40958 ft
Kenya
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I have Android 12 on my Oneplus 8T and Android 10 on my Oneplus 6. DJI Go, DJI Go 4 and DJI RC do not work with Andorid 12, please advise an updated app or a fix for Android 12

2022-8-21
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DJI Susan
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Hi there, kindly download the beta version of the DJI GO 4 and DJI GO app from the following link and try again. Please let us know if it does not work.
https://pan-sec.djicorp.com/s/5RGmZodoyg87WBk  
PWD: DJI123
May I know the details of the issue you encountered with DJI RC for further confirmation? If it is DJI Fly app, you can download it from our official website https://www.dji.com/hr/downloads/djiapp/dji-fly directly.
Please keep us updated on the result.
2022-8-21
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hamidslens
lvl.1
Flight distance : 40958 ft
Kenya
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DJI Susan, Thanks for your assistance, all applications are now running, i had to uninstall the DJI RC and reinstall and it also works. Thanks again for your speedy response
2022-8-22
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DJI Natalia
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hamidslens Posted at 8-22 22:41
DJI Susan, Thanks for your assistance, all applications are now running, i had to uninstall the DJI RC and reinstall and it also works. Thanks again for your speedy response

Thanks for your update as well.
If there is anything else that we can help with, please let us know.
2022-8-22
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Adam Sghir
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Tunisia
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Hello i Have Samsung A52s, Dji go 4 app not working, so my phantom 4 pro is useless now, i tried it all, apk app, android update...
So what is the solution DJI, i work with my drone, need to get fixed soon.
2022-8-26
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DJI Susan
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Adam Sghir Posted at 8-26 08:50
Hello i Have Samsung A52s, Dji go 4 app not working, so my phantom 4 pro is useless now, i tried it all, apk app, android update...
So what is the solution DJI, i work with my drone, need to get fixed soon.

Sorry for your case. Could you please try the beta version of DJI GO 4 app in the following link to see if it works on your device? Please keep us updated on the result.
https://pan-sec.djicorp.com/s/9z3AMxoRHmbJ9CH
PWD: GO4123
2022-8-27
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noesro
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Austria
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DJI Susan Posted at 8-27 00:58
Sorry for your case. Could you please try the beta version of DJI GO 4 app in the following link to see if it works on your device? Please keep us updated on the result.
https://pan-sec.djicorp.com/s/9z3AMxoRHmbJ9CH
PWD: GO4123

I have a Google Pixel 4a smartphone. The DJI GO4 app verison 4.3.50 worked for a very long time on Android 12. Suddenly you could not open the app, when I saw that there is no more recent version provided, I updated the smartphone to Android 13. The behavior has remained the same, when you open app, it is immediately closed again. DJI-v4.3.48_220812-1127-36628_official_sec.apk cannot be installed because the files are invalid.

Have test given all permissions and the open still does not work.

2022-8-28
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djiuser_aSoMhn3EjZGD
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United Kingdom
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I have the same issue on my Pixel 6 worked fine until updated to Android 12 (and can't go back) . Not a happy!! DJI please sort ASAP!!!
2022-8-28
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DJI Wanda
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noesro Posted at 8-28 02:21
I have a Google Pixel 4a smartphone. The DJI GO4 app verison 4.3.50 worked for a very long time on Android 12. Suddenly you could not open the app, when I saw that there is no more recent version provided, I updated the smartphone to Android 13. The behavior has remained the same, when you open app, it is immediately closed again. DJI-v4.3.48_220812-1127-36628_official_sec.apk cannot be installed because the files are invalid.

Have test given all permissions and the open still does not work.

Hello, there. Sorry for your inconvenience. You may try this link:
GO :https://pan-sec.djicorp.com/s/EGyCHqYiJszqjpR  
PWD: DJI123
2022-8-28
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DJI Wanda
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djiuser_aSoMhn3EjZGD Posted at 8-28 03:17
I have the same issue on my Pixel 6 worked fine until updated to Android 12 (and can't go back) . Not a happy!! DJI please sort ASAP!!!

Hi, there. Sorry for your inconvenience. Please try the link in #9. Thanks.
2022-8-28
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noesro
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Austria
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DJI Wanda Posted at 8-28 03:46
Hello, there. Sorry for your inconvenience. You may try this link:
GO :https://pan-sec.djicorp.com/s/EGyCHqYiJszqjpR  
PWD: DJI123

In the link under GO4 directory, DJI-v4.3.48_220812-1127-36628_official_sec.apk is still the latest version. As mentioned in #8 that it does not work with Android 12 and 13. With Android 13 comes the message that the apk contains invalid files. With Android12 the DJI GO4 app closes again.
2022-8-29
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DJI Mindy
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noesro Posted at 8-29 00:38
In the link under GO4 directory, DJI-v4.3.48_220812-1127-36628_official_sec.apk is still the latest version. As mentioned in #8 that it does not work with Android 12 and 13. With Android 13 comes the message that the apk contains invalid files. With Android12 the DJI GO4 app closes again.

May I ask if the OS version of your phone is Android 12 or Android 13? Could you please tell us if you installed the beta version successfully? If not, please send us the screenshot to check the error message.
2022-8-29
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noesro
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Austria
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DJI Mindy Posted at 8-29 02:06
May I ask if the OS version of your phone is Android 12 or Android 13? Could you please tell us if you installed the beta version successfully? If not, please send us the screenshot to check the error message.

When I run the apk file, I am asked if the DJI Go4 app should be updated. With yes bstätigt this error message comes with Android 13. With Android 12 I can no longer test, because my phone has just been updated to version 13.

Screenshot from Pixel4a

Screenshot from Pixel4a
2022-8-29
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DJI Mindy
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noesro Posted at 8-29 03:29
When I run the apk file, I am asked if the DJI Go4 app should be updated. With yes bstätigt this error message comes with Android 13. With Android 12 I can no longer test, because my phone has just been updated to version 13.

[view_image][view_image]

May I ask if the permission you mentioned above is referring to the 'Allow from this source' option? Please find the setting of "Install unknown apps" in the phone system settings, turn on the switch of "Allow from this source", restart the phone, and then go to the file manager to open this file again to see if it works.
2022-8-30
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Femski
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United Kingdom
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The answer for DJI GO 4 and for DJI Fly is to go back one version Files can be found hereOlder DJI Fly APK for Fly and Go4

Watch the video
Video to resolve DJI App compatibility Android

2022-8-30
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Femski
lvl.2

United Kingdom
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I am having the same issue on my Samsung Note 20 Ultra Mimo  FLY and Go apps not opening, I have managed to get FLY and Go4 working by reverting back to a previous version
2022-8-30
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Femski
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United Kingdom
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DJI Susan Posted at 8-21 23:59
Hi there, kindly download the beta version of the DJI GO 4 and DJI GO app from the following link and try again. Please let us know if it does not work.
https://pan-sec.djicorp.com/s/5RGmZodoyg87WBk  
PWD: DJI123

https://pan-sec.djicorp.com/s/5RGmZodoyg87WBk  
This link does not work for me I need the DJI GO for the inspire 1
2022-8-30
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Femski
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United Kingdom
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Only solutions for GO 4 and fly see this video
2022-8-30
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Femski
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United Kingdom
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Femski Posted at 8-30 06:52
https://pan-sec.djicorp.com/s/5RGmZodoyg87WBk  
This link does not work for me I need the DJI GO for the inspire 1

Link NOT working

2022-8-30
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DJI Wanda
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Sorry for your inconvenience. Would you please try this link?
GO :https://pan-sec.djicorp.com/s/EGyCHqYiJszqjpR  
PWD: DJI123
2022-8-30
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noesro
lvl.1

Austria
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For DJI FLy App the link here helped me and works. Unfortunately not with DJI GO4...
2022-8-31
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Atx DJI User 777
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United States
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Hello, I have downloaded the 3.48 file and installed with the APK app on my Pixel 6. The app starts but my Mavic Pro 2 lost visual connection with the app as soon as it took off.

I have now lost 2 work days trying to fix this issue because I upgraded my phone thinking DJI would have the common sense to coordinate the rollout with Android. I was wrong and I have now lost my time and money traveling to a jobsite with an unusable app and drone.

Please let us know how to address the app issues because it's now costing us our time and money!
2022-8-31
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Atx DJI User 777
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United States
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Hello, I have downloaded the 3.48 file and installed with the APK app on my Pixel 6. The app starts but my Mavic Pro 2 lost visual connection with the app as soon as it took off.

I have now lost 2 work days trying to fix this issue because I upgraded my phone thinking DJI would have the common sense to coordinate the rollout with Android. I was wrong and I have now lost my time and money traveling to a jobsite with an unusable app and drone.

Please let us know how to address the app issues because it's now costing us our time and money!
2022-8-31
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DJI Wanda
Administrator
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noesro Posted at 8-31 11:49
For DJI FLy App the link here helped me and works. Unfortunately not with DJI GO4...

Hello, there. Sorry for your inconvenience. May we know have you tried the link in #21?
2022-8-31
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DJI Susan
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noesro Posted at 8-31 11:49
For DJI FLy App the link here helped me and works. Unfortunately not with DJI GO4...

Hi there, could you please try the link below? Please let us know if it is the link that won't work or if the beta DJI GO 4 app does not work. Thank you.
https://pan-sec.djicorp.com/s/9z3AMxoRHmbJ9CH
PWD: GO4123
2022-8-31
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DJI Susan
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Atx DJI User 777 Posted at 8-31 15:11
Hello, I have downloaded the 3.48 file and installed with the APK app on my Pixel 6. The app starts but my Mavic Pro 2 lost visual connection with the app as soon as it took off.

I have now lost 2 work days trying to fix this issue because I upgraded my phone thinking DJI would have the common sense to coordinate the rollout with Android. I was wrong and I have now lost my time and money traveling to a jobsite with an unusable app and drone.

Hi there, I am sorry to read about your case. Just to double confirm, the connection and image transmission are established when the drone is powered on, but transmission is lost when the drone is taken off, right? Would you please provide a short video of the case for further confirmation?
At the same time, please try to use another connection cable, (you can use the USB port in the bottom of the controller, please remove the side cable when the bottom port is used), and relink the AC and RC.
Please keep us updated on the result.
2022-9-1
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noesro
lvl.1

Austria
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No, it does not work.
Screenshot_20220901-091603.png
2022-9-1
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DJI Wanda
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Atx DJI User 777 Posted at 8-31 15:11
Hello, I have downloaded the 3.48 file and installed with the APK app on my Pixel 6. The app starts but my Mavic Pro 2 lost visual connection with the app as soon as it took off.

I have now lost 2 work days trying to fix this issue because I upgraded my phone thinking DJI would have the common sense to coordinate the rollout with Android. I was wrong and I have now lost my time and money traveling to a jobsite with an unusable app and drone.

Hello, there. Sorry for your inconvenience. May we know the current OS version on your Phone? Would you please screenshot the software information on your phone for us? Thanks.
2022-9-1
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djiuser_HGRqRqgvheZI
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Flight distance : 14613 ft

United States
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My dji go4 app will not open on my Samsung s20 android 12. I've u installed app multiple times and gave all permissions and made sure my VPN is off I xannot use drone is there a way for my to resolve this or download an older version ..app will not open
2022-9-3
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DJI Susan
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djiuser_HGRqRqgvheZI Posted at 9-3 19:24
My dji go4 app will not open on my Samsung s20 android 12. I've u installed app multiple times and gave all permissions and made sure my VPN is off I xannot use drone is there a way for my to resolve this or download an older version ..app will not open

Hi, sorry for the issue, may I know the current version of DJI GO 4 app you are using?
Please try the beta version in the link below and check again. See if it is working.
https://pan-sec.djicorp.com/s/9z3AMxoRHmbJ9CH
PWD: GO4123
2022-9-4
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Atx DJI User 777
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United States
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DJI Susan Posted at 9-1 01:01
Hi there, I am sorry to read about your case. Just to double confirm, the connection and image transmission are established when the drone is powered on, but transmission is lost when the drone is taken off, right? Would you please provide a short video of the case for further confirmation?
At the same time, please try to use another connection cable, (you can use the USB port in the bottom of the controller, please remove the side cable when the bottom port is used), and relink the AC and RC.
Please keep us updated on the result. https://www.youtube.com/watch?v=HUVwvfIdnXA&t=1s

I have tried the re-binding process and it the feed goes gray after a couple of seconds. Signal on and off!

I am using version 4.3.48
Screenshot_20220921-211139.png
2022-9-21
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DJI Thor
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Atx DJI User 777 Posted at 9-21 18:04
I have tried the re-binding process and it the feed goes gray after a couple of seconds. Signal on and off!

I am using version 4.3.48

Thank you for your reply. Could you please try to reinstall the APP via our official website? We have uploaded a new version of V4.3.52. Here is the link; https://www.dji.com/ca/downloads/djiapp/dji-go-4
2022-9-21
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djiuser_72ZHqhH54bWa
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Pakistan
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I have itel a60s android 12version Mobile device but Dji fly app not compatible anyone Help to fix it please
1-23 05:25
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