I have Android 12 on my Oneplus 8T and Android 10 on my Oneplus 6. DJI Go, DJI Go 4 and DJI RC do not work with Andorid 12, please advise an updated app or a fix for Android 12
Hi there, kindly download the beta version of the DJI GO 4 and DJI GO app from the following link and try again. Please let us know if it does not work. https://pan-sec.djicorp.com/s/5RGmZodoyg87WBk
PWD: DJI123
May I know the details of the issue you encountered with DJI RC for further confirmation? If it is DJI Fly app, you can download it from our official website https://www.dji.com/hr/downloads/djiapp/dji-fly directly.
Please keep us updated on the result.
DJI Susan, Thanks for your assistance, all applications are now running, i had to uninstall the DJI RC and reinstall and it also works. Thanks again for your speedy response
hamidslens Posted at 8-22 22:41
DJI Susan, Thanks for your assistance, all applications are now running, i had to uninstall the DJI RC and reinstall and it also works. Thanks again for your speedy response
Thanks for your update as well.
If there is anything else that we can help with, please let us know.
Hello i Have Samsung A52s, Dji go 4 app not working, so my phantom 4 pro is useless now, i tried it all, apk app, android update...
So what is the solution DJI, i work with my drone, need to get fixed soon.
Adam Sghir Posted at 8-26 08:50
Hello i Have Samsung A52s, Dji go 4 app not working, so my phantom 4 pro is useless now, i tried it all, apk app, android update...
So what is the solution DJI, i work with my drone, need to get fixed soon.
Sorry for your case. Could you please try the beta version of DJI GO 4 app in the following link to see if it works on your device? Please keep us updated on the result. https://pan-sec.djicorp.com/s/9z3AMxoRHmbJ9CH
PWD: GO4123
DJI Susan Posted at 8-27 00:58
Sorry for your case. Could you please try the beta version of DJI GO 4 app in the following link to see if it works on your device? Please keep us updated on the result.
https://pan-sec.djicorp.com/s/9z3AMxoRHmbJ9CH
PWD: GO4123
I have a Google Pixel 4a smartphone. The DJI GO4 app verison 4.3.50 worked for a very long time on Android 12. Suddenly you could not open the app, when I saw that there is no more recent version provided, I updated the smartphone to Android 13. The behavior has remained the same, when you open app, it is immediately closed again. DJI-v4.3.48_220812-1127-36628_official_sec.apk cannot be installed because the files are invalid.
Have test given all permissions and the open still does not work.
noesro Posted at 8-28 02:21
I have a Google Pixel 4a smartphone. The DJI GO4 app verison 4.3.50 worked for a very long time on Android 12. Suddenly you could not open the app, when I saw that there is no more recent version provided, I updated the smartphone to Android 13. The behavior has remained the same, when you open app, it is immediately closed again. DJI-v4.3.48_220812-1127-36628_official_sec.apk cannot be installed because the files are invalid.
Have test given all permissions and the open still does not work.
djiuser_aSoMhn3EjZGD Posted at 8-28 03:17
I have the same issue on my Pixel 6 worked fine until updated to Android 12 (and can't go back) . Not a happy!! DJI please sort ASAP!!!
Hi, there. Sorry for your inconvenience. Please try the link in #9. Thanks.
DJI Wanda Posted at 8-28 03:46
Hello, there. Sorry for your inconvenience. You may try this link:
GO :https://pan-sec.djicorp.com/s/EGyCHqYiJszqjpR
PWD: DJI123
In the link under GO4 directory, DJI-v4.3.48_220812-1127-36628_official_sec.apk is still the latest version. As mentioned in #8 that it does not work with Android 12 and 13. With Android 13 comes the message that the apk contains invalid files. With Android12 the DJI GO4 app closes again.
noesro Posted at 8-29 00:38
In the link under GO4 directory, DJI-v4.3.48_220812-1127-36628_official_sec.apk is still the latest version. As mentioned in #8 that it does not work with Android 12 and 13. With Android 13 comes the message that the apk contains invalid files. With Android12 the DJI GO4 app closes again.
May I ask if the OS version of your phone is Android 12 or Android 13? Could you please tell us if you installed the beta version successfully? If not, please send us the screenshot to check the error message.
DJI Mindy Posted at 8-29 02:06
May I ask if the OS version of your phone is Android 12 or Android 13? Could you please tell us if you installed the beta version successfully? If not, please send us the screenshot to check the error message.
When I run the apk file, I am asked if the DJI Go4 app should be updated. With yes bstätigt this error message comes with Android 13. With Android 12 I can no longer test, because my phone has just been updated to version 13.
noesro Posted at 8-29 03:29
When I run the apk file, I am asked if the DJI Go4 app should be updated. With yes bstätigt this error message comes with Android 13. With Android 12 I can no longer test, because my phone has just been updated to version 13.
May I ask if the permission you mentioned above is referring to the 'Allow from this source' option? Please find the setting of "Install unknown apps" in the phone system settings, turn on the switch of "Allow from this source", restart the phone, and then go to the file manager to open this file again to see if it works.
I am having the same issue on my Samsung Note 20 Ultra Mimo FLY and Go apps not opening, I have managed to get FLY and Go4 working by reverting back to a previous version
DJI Susan Posted at 8-21 23:59
Hi there, kindly download the beta version of the DJI GO 4 and DJI GO app from the following link and try again. Please let us know if it does not work.
https://pan-sec.djicorp.com/s/5RGmZodoyg87WBk
PWD: DJI123
Hello, I have downloaded the 3.48 file and installed with the APK app on my Pixel 6. The app starts but my Mavic Pro 2 lost visual connection with the app as soon as it took off.
I have now lost 2 work days trying to fix this issue because I upgraded my phone thinking DJI would have the common sense to coordinate the rollout with Android. I was wrong and I have now lost my time and money traveling to a jobsite with an unusable app and drone.
Please let us know how to address the app issues because it's now costing us our time and money!
Hello, I have downloaded the 3.48 file and installed with the APK app on my Pixel 6. The app starts but my Mavic Pro 2 lost visual connection with the app as soon as it took off.
I have now lost 2 work days trying to fix this issue because I upgraded my phone thinking DJI would have the common sense to coordinate the rollout with Android. I was wrong and I have now lost my time and money traveling to a jobsite with an unusable app and drone.
Please let us know how to address the app issues because it's now costing us our time and money!
noesro Posted at 8-31 11:49
For DJI FLy App the link here helped me and works. Unfortunately not with DJI GO4...
Hi there, could you please try the link below? Please let us know if it is the link that won't work or if the beta DJI GO 4 app does not work. Thank you. https://pan-sec.djicorp.com/s/9z3AMxoRHmbJ9CH
PWD: GO4123
Atx DJI User 777 Posted at 8-31 15:11
Hello, I have downloaded the 3.48 file and installed with the APK app on my Pixel 6. The app starts but my Mavic Pro 2 lost visual connection with the app as soon as it took off.
I have now lost 2 work days trying to fix this issue because I upgraded my phone thinking DJI would have the common sense to coordinate the rollout with Android. I was wrong and I have now lost my time and money traveling to a jobsite with an unusable app and drone.
Hi there, I am sorry to read about your case. Just to double confirm, the connection and image transmission are established when the drone is powered on, but transmission is lost when the drone is taken off, right? Would you please provide a short video of the case for further confirmation?
At the same time, please try to use another connection cable, (you can use the USB port in the bottom of the controller, please remove the side cable when the bottom port is used), and relink the AC and RC.
Please keep us updated on the result.
Atx DJI User 777 Posted at 8-31 15:11
Hello, I have downloaded the 3.48 file and installed with the APK app on my Pixel 6. The app starts but my Mavic Pro 2 lost visual connection with the app as soon as it took off.
I have now lost 2 work days trying to fix this issue because I upgraded my phone thinking DJI would have the common sense to coordinate the rollout with Android. I was wrong and I have now lost my time and money traveling to a jobsite with an unusable app and drone.
Hello, there. Sorry for your inconvenience. May we know the current OS version on your Phone? Would you please screenshot the software information on your phone for us? Thanks.
My dji go4 app will not open on my Samsung s20 android 12. I've u installed app multiple times and gave all permissions and made sure my VPN is off I xannot use drone is there a way for my to resolve this or download an older version ..app will not open
djiuser_HGRqRqgvheZI Posted at 9-3 19:24
My dji go4 app will not open on my Samsung s20 android 12. I've u installed app multiple times and gave all permissions and made sure my VPN is off I xannot use drone is there a way for my to resolve this or download an older version ..app will not open
Hi, sorry for the issue, may I know the current version of DJI GO 4 app you are using?
Please try the beta version in the link below and check again. See if it is working. https://pan-sec.djicorp.com/s/9z3AMxoRHmbJ9CH
PWD: GO4123
DJI Susan Posted at 9-1 01:01
Hi there, I am sorry to read about your case. Just to double confirm, the connection and image transmission are established when the drone is powered on, but transmission is lost when the drone is taken off, right? Would you please provide a short video of the case for further confirmation?
At the same time, please try to use another connection cable, (you can use the USB port in the bottom of the controller, please remove the side cable when the bottom port is used), and relink the AC and RC.
Please keep us updated on the result. https://www.youtube.com/watch?v=HUVwvfIdnXA&t=1s
I have tried the re-binding process and it the feed goes gray after a couple of seconds. Signal on and off!
Thank you for your reply. Could you please try to reinstall the APP via our official website? We have uploaded a new version of V4.3.52. Here is the link; https://www.dji.com/ca/downloads/djiapp/dji-go-4