RS3 Pro not powering on
3090 2 2022-8-22
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Milo1626
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United States
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Unit was working completely fine for abour 5 hours. Gimbal suddenly loss power. Battery grip still has plenty of power but gimbal will not power on. Screen is getting hot to the touch. Unit was purchased only a couple weeks ago. Any info would be appreacited.
2022-8-22
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djiuser_9vrkGIjBm3wx
lvl.1
Flight distance : 89 ft
United States
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Check the 6 pins on the bottom of the main unit. My RS3 Pro will not power on and it looks like 2 of the pins have collapsed and aren't contacting the pins on the battery. Sending back to DJI today.
2022-8-24
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DJI Stephen
DJI team
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Hello there Milo1626. I am sorry for the trouble this has caused before and thank you for reaching out. Since we are having this issue with your DJI RS3 Pro. It would be best to contact our DJI support team at https://www.dji.com/support for further assistance. We will do our best to help and give out the best resolution for this issue. Again I am sorry and thank you.
2022-8-24
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