DJI Fly App Crash Android 12 on Samsung S20
652 11 2022-8-23
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Musicmen
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Flight distance : 3363 ft
Israel
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DJI Fly App Crash with whatever App I try. Even with the version on the DJI website.

KINDLY ADVISE
2022-8-23
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DJI Wanda
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Hi, there. Sorry for your inconvenience. Would you please your app version and the current OS version on your phone?
2022-8-23
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Musicmen
lvl.1
Flight distance : 3363 ft
Israel
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DJI GO 4 ver 4.3.50 installed. I am using Galaxy S20 with Android 12. Attached is a screenshot of the S/W info page.
Screenshot_20220824-181137_Settings.jpg
2022-8-24
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hogman
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United Kingdom
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hi i have exactly same issue samsung s20 ultra. version 12 software. i download latest software from DJI site =. but still doesnot work was advised to go to a link DJI provided and download 1623910674477-DJI-v4.3.46_210928-1115-36626_official_sec_apk but cannot download it. be interested to seed DJI response to your post
2022-8-24
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djiuser_MTWXHiXfmFkR
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Montenegro
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Hi. I have the same problem. I'm on a  holiday trip and can't use the drone :-(
2022-8-24
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DJI Mindy
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Musicmen Posted at 8-24 07:15
DJI GO 4 ver 4.3.50 installed. I am using Galaxy S20 with Android 12. Attached is a screenshot of the S/W info page.

Thanks for the information provided. If you're using DJI Go 4, you can try to download and install the beta version through the link below to see if it works.
https://pan-sec.djicorp.com/s/wcwT5saJLC49dB7 PWD: DJI123
2022-8-24
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DJI Mindy
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hogman Posted at 8-24 07:38
hi i have exactly same issue samsung s20 ultra. version 12 software. i download latest software from DJI site =. but still doesnot work was advised to go to a link DJI provided and download 1623910674477-DJI-v4.3.46_210928-1115-36626_official_sec_apk but cannot download it. be interested to seed DJI response to your post

Hi there, you can try to download the beta version through this link. If it still cannot be downloaded, please tell us the details.
https://pan-sec.djicorp.com/s/wcwT5saJLC49dB7 PWD: DJI123
2022-8-24
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DJI Mindy
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djiuser_MTWXHiXfmFkR Posted at 8-24 12:58
Hi. I have the same problem. I'm on a  holiday trip and can't use the drone :-(

Hi there, may I ask if you're using DJI Fly or DJI Go 4? If you're using DJI Fly, you can download the latest DJI Fly through DJI's official website. https://www.dji.com/downloads/djiapp/dji-fly If you're using DJI Go 4, you can try to download and install the beta version through the link below to see if it works.
https://pan-sec.djicorp.com/s/wcwT5saJLC49dB7 PWD: DJI123
2022-8-24
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djiuser_MTWXHiXfmFkR
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Montenegro
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DJI Mindy Posted at 8-24 18:42
Hi there, may I ask if you're using DJI Fly or DJI Go 4? If you're using DJI Fly, you can download the latest DJI Fly through DJI's official website. https://www.dji.com/downloads/djiapp/dji-fly If you're using DJI Go 4, you can try to download and install the beta version through the link below to see if it works.
https://pan-sec.djicorp.com/s/wcwT5saJLC49dB7 PWD: DJI123

If I start th link the password is workong but afterwords I have to login  and this is not working ...
2022-8-24
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DJI Mindy
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djiuser_MTWXHiXfmFkR Posted at 8-24 22:13
If I start th link the password is workong but afterwords I have to login  and this is not working ...

Could you please provide us with a screenshot or screen recording for further confirmation?
2022-8-24
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Musicmen
lvl.1
Flight distance : 3363 ft
Israel
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DJI Mindy Posted at 8-24 18:39
Thanks for the information provided. If you're using DJI Go 4, you can try to download and install the beta version through the link below to see if it works.
https://pan-sec.djicorp.com/s/wcwT5saJLC49dB7 PWD: DJI123

File not found!!
2022-9-3
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DJI Natalia
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Hi, there. We are sorry for the inconvenience caused.
We have sent you a PM to help you more with this issue, could you please check?
Thank you.
2022-9-3
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