Unable to take-off (Code: 30064)
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TYPE74
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United States
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Thanks Susan, I updated to v01.00.310 and now, this 30026 problem solved.  I can take off now.
2022-10-6
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2theMAX the Stair Fax
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United States
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DJI Susan Posted at 10-6 20:29
Hi there, firmware forwarded to the accounts above. Please connect the drone and DJI Fly app and check for the update.

I have not received the update. I sent the wrong email. Try dkmbigdude@gmail.com
UPDATE: dji support pushed the beta to my account. tyvm

2022-10-6
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DJI Susan
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2theMAX the Stair Fax Posted at 10-6 21:24
I have not received the update. I sent the wrong email. Try dkmbigdude@gmail.com
UPDATE: dji support pushed the beta to my account. tyvm

Hi there, firmware forwarded. Please connect the drone and DJI Fly app and check for the update.
2022-10-7
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2theMAX the Stair Fax
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United States
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DJI Susan Posted at 10-7 05:17
Hi there, firmware forwarded. Please connect the drone and DJI Fly app and check for the update.

thank you! i can now fly again
2022-10-7
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Goryna
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Russia
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i have the same problem with the Mini 3 pro the error 30064. Can you help me please? My Dji account is  goryna@mail.ru
2022-10-8
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djiuser_GYA4ItQzhvcV
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Netherlands
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Goryna Posted at 10-8 04:03
i have the same problem with the Mini 3 pro the error 30064. Can you help me please? My Dji account is

Hello,

The same issue after i conneted my dji mini 3 to fly assistant 2. Not i get error 30064.
My dji email account: iulian.berca@gmail.com

Thanks
2022-10-8
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fans021dbf88
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Canada
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DJI Susan Posted at 10-6 20:27
Hi there, may I know if you are also using a Mini 3 Pro? I sent the firmware to your email account, please connect the drone, controller and DJI Fly app and check for the update. See if this helps.

Yes, it is mini 3 pro. Received the update already. everything is fine now.
Thank you.
2022-10-8
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djiuser_3NwNzKoplCfq
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Chile
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Hola hoy 8 de octubre actualice mi control remoto rc controller y me apareció el error 30064 el cual no me permite usar mi Dji mini 3 pro espero pronto solución por parte de Dji ...



2022-10-8
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djiuser_3NwNzKoplCfq
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Chile
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Mi cuenta aaraneda.alejandro@gmail.com
2022-10-8
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djiuser_3NwNzKoplCfq
lvl.1
Flight distance : 2221037 ft
Chile
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Hola envío mi cuenta aaraneda.alejandro@gmail.com para que me envíen la actualización que soluciona el error rc controller mini 3 pro nota error 30064 gracias.... espero pronta respuesta
2022-10-8
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djiuser_3NwNzKoplCfq
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Chile
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Hola problema rc n1 error 30064 necesito ayuda......
2022-10-8
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ALEJANDRO.AF
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Chile
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DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.


Hola me puede ayudar con la actualización Dji mini 3 pro error 30064 t NGO el RC controlle r
2022-10-8
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Melvinnbg
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Flight distance : 113691 ft

Germany
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Hello I have the same Probleme

My Email Adress

Marvinsplettstoesser@gmail.com

Thank you
2022-10-8
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ALEJANDRO.AF
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Flight distance : 2221037 ft
Chile
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DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.


Hello from Chile, I need help since I updated through the computer and the error 30064 appeared, I need a patch to solve the problem, thanks
aaraneda.alejandro@gmail.com
IMG_20221008_221639.jpg
IMG_20221008_221628.jpg
2022-10-8
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ALEJANDRO.AF
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Chile
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Error Dji mini 3 pro  ....error 30064.....espero que pronto solucione esto problema grabe
IMG_20221008_221639.jpg
IMG_20221008_221628.jpg
2022-10-8
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ALEJANDRO.AF
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Chile
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DJI Stephen Posted at 8-31 19:32
Hello there zskphoto. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to uninstall an reinstall the DJI Fly application ( https://www.dji.com/dji-fly ) to see if the issue will still persist? In addition, please sync all of your flight records before uninstalling the DJI Fly application on your mobile device for you not to loose your previous flight information. Kindly please keep us posted for further assistance. Thank you.

Hello from Chile, I need help since I updated through the computer and the error 30064 appeared, I need a patch to solve the problem, thanks

Hola tengo problema con error 30064 necesito la actualización para desbloquear
aaraneda.alejandro@gmail.com
IMG_20221008_221628.jpg
IMG_20221008_221639.jpg
2022-10-8
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djiuser_1D1TPa3AVTJc
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Estonia
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Hello!

I have this same issue, plugged into PC and now it gets error code. pls push beta/update to n3xstyle@gmail.com

Thank you!!!!
2022-10-9
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kawa-casi
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Germany
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Hello!

I have the same problem too. Plugged into PC and now it get´s error code. Please send me the new firmware to my DJI-Account kawa-casi@norwig.net

Thanks!!!! :-)
2022-10-9
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aris83
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Greece
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The same problem with the Mini 3 pro the error 30064. Can you help me please? My Dji account is  benoskimon@hotmail.com
2022-10-9
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djiuser_LzLKtoxlgolZ
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Germany
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DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.


Hello,
I have the same problem with my mini 3 pro, I did an update over dji assistant 2 yesterday evening and wanted to fly the next day and had the same error 30064, would it be possible if you could send me the firmware that works please. Thank you very much.

Kind regards.
2022-10-9
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djiuser_LzLKtoxlgolZ
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Germany
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DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.


Oh and by the way my email: tankwrld124@gmail.com

Thanks so much.
2022-10-9
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Wakeboarder72
lvl.2
Flight distance : 5456 ft
Canada
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Hallo,

now I got the error code 30064 too.

I need the update firmware to take off.

Thank you from germany and please send it to : wakeboarder72@gmx.net


2022-10-9
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djiuser_vkZ1MW3rouqJ
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Flight distance : 168776 ft
Russia
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Ребята помогите пожалуйста, мне очень нужен дрон для работы mini 3 pro...Ошибка 30064, после подключения к компу(((
Очень сильно жду вашей помощи!!! Спасибо)
My account DJI: sergejjgribachev1@rambler.ru
2022-10-9
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djiuser_myes7O7CaQf0
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Flight distance : 1741542 ft
Germany
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Hi, same here. Can‘t understand, that there is no rollback forced by the update system. 1 month causing this problem and no reaction from dji to solve the source of the problem, the corrupted update. Please send me the update. shops@churchy.me
Regards
Martin
2022-10-9
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DJI Stephen
DJI team
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ALEJANDRO.AF Posted at 10-8 19:23
Hello from Chile, I need help since I updated through the computer and the error 30064 appeared, I need a patch to solve the problem, thanks

Hola tengo problema con error 30064 necesito la actualización para desbloquear

Hi there ALEJANDRO.AF. I am sorry for the trouble this has caused and thank you for reaching out. I will forward these information to the designated DJI Department for us to be able to assists you. Thank you.
2022-10-9
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DJI Susan
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Hi all, firmware forwarded to the requests above. Please connect the drone and DJI Fly app and check for the update.
2022-10-10
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Mark5534
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Greece
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Hi, after successful update with a fix, does your firmware show 0300 or 0310? Thanks.
2022-10-10
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H4k4nn
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Turkey
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Hello

I need new firmware too

H4k4nn[at]gmail[dot]com
2022-10-10
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vadym26
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Ukraine
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Hi, I have the same issue 30064. Please send update to vadym.mr@gmail.com
2022-10-11
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djiuser_6XdaIwvy9x52
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United States
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I too have the error code 30064. Please send to jeremie.academic@gmail.com
2022-10-11
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djiuser_6XdaIwvy9x52
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djiuser_6XdaIwvy9x52 Posted at 10-11 12:13
I too have the error code 30064. Please send to

please send soon! I bought this drone yesterday for my birthday camping trip tomorrow! I want to use it! this is beyond frustrating spending over $1000 for a brick!
2022-10-11
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djiuser_VeMk45I2DUSz
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United States
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DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.


I have the same issue.    Not sure how to pm you…
2022-10-11
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DJI Susan
Administrator
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Hi all, firmware has been sent to the requests above, please connect the drone and app and check for the update.
2022-10-11
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DJI Susan
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djiuser_VeMk45I2DUSz Posted at 10-11 17:47
I have the same issue.    Not sure how to pm you…

Hi there, the PM works on the computer browser version, you may send me your account here directly.
I have actually sent the firmware to your forum email account, if it is the same email for your login to the DJI Fly app, you can check for the update directly.
2022-10-11
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pablodziekan
lvl.4
Flight distance : 951394 ft
Poland
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Hi. I have a Mini 3 Pro with an RC controller. I don't know how to update the software. The aircraft is grounded after the last update. Will someone help me and write how to fix it? Step by step.
My e-mail: mangusta1x1@onet.pl
2022-10-12
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djiuser_FQSR0vUXep6q
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Oman
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Same problem with no help from Dji support team
2022-10-12
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djiuser_FQSR0vUXep6q
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Oman
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pablodziekan Posted at 10-12 02:23
Hi. I have a Mini 3 Pro with an RC controller. I don't know how to update the software. The aircraft is grounded after the last update. Will someone help me and write how to fix it? Step by step.
My e-mail:

You can update the RC  by the connecting it to wifi and go through the selection from menu..

Updating the aircraft by dji Assistant 2 app. By connecting with the Pc.

Please search in Google you can find many helpful videos
2022-10-12
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pablodziekan
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Poland
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djiuser_FQSR0vUXep6q Posted at 10-12 04:55
You can update the RC  by the connecting it to wifi and go through the selection from menu..

Updating the aircraft by dji Assistant 2 app. By connecting with the Pc.

I did it. Yesterday. Today I have the error message code: 30064 on the controller and the drone is grounded. I was thinking about the fix from update 01.00.0300 that broke the drone. Google will not help but DJI.
2022-10-12
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pablodziekan
lvl.4
Flight distance : 951394 ft
Poland
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I did it. Yesterday. Today I have the error message code: 30064 on the controller and the drone is grounded. I was thinking about the fix from update 01.00.0300 that broke the drone. Google will not help but DJI.
2022-10-12
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JEkstrom
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Denmark
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Hallo DJI-Susan
I have the same problem on my DJI Mini 3 Pro + DJI RC which reports Error Code 30064.
Please send me the beta firmware to my email account: dji@ekstrom.dk
TIA

UPDATE: Never mind, I got it solved directly with online support

2022-10-12
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