DJI Susan
Administrator
Online
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Hi Tundra, could you please provide the screenshot of the error message that popped up on the screen when you tried to purchase DJI Care Refresh Plus, and may I know the serial number of your aircraft for double confirmation?
Kindly be advised that when users can only purchase DJI Care Refresh Plus for extending the DJI Care Refresh, and the 2-year version of DJI Care Refresh does not support DJI Care Refresh Plus as it has a 2-year coverage period.
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