Hi all,

I just purchased a OM5, phone iPhone 13 Pro. Tapping once the rotation button has not effect, won't switch to front camera. Tapping twice works to switch in between landscape or portrait mode. Any idea why? Thanks  for any help

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please send us a sample video showing the issue for us to check it here on our end? Did you try to re-balance your mobile device on the unit and perform again the said feature to see if the issue persists? Please keep us posted. Thank you.