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Inspire 2 software freezes periodically during flight
232 3 9-5 14:07
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vanermi
lvl.1
Canada
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So forgive me if there's another post with this issue solved but I searched everything I could think of. I have an Inspire 2 with X5s camera and haven't had many issues with it other than a little gimbal wander from time to time. For the past few months however I am having an issue while during flight, I will try to tap to focus, take a photo, switch to video, record video etc and nothing happens. I still see the live view but nothing I do works. I have tried taking 5 photos and nothing happens for about 30 seconds and all of a sudden click click click click click and I have control again, for a bit.

The only thing I've noticed is when I use a Sandisk Extreme Pro XC1 V30 U3 64GB card, it happens much more often than when I use the same card in a 16GB version.

My firmware is all up to date and I am at a loss to what might be causing this issue. Hopefully someone out there can help.
9-5 14:07
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please confirm what mobile device are you using to run the DJI Go 4 app? Can you please sync all your flight records then uninstall and reinstall the app to see if the issue persists? Please keep us posted. Thank you.
9-5 22:21
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sincabeza
Second Officer
Flight distance : 2508911 ft
  • >>>
Canada
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You're not alone!

My DJI app crashes during the fly on iPAD !!!
But firstly the app everytime freezing when Im trying to setup photo/video parameters.
Thanks DJI for extremely expencive unsupported product!
11-5 20:16
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ro_walker
First Officer

Brazil
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You're not alone!
11-8 16:23
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